Security Officer - Dispatch Center

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Dispatch Center in Chicago, IL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch Officer at a premier commercial real estate location in Chicago, you will coordinate responses to security-related calls, monitor cameras and access control activity, and communicate clearly with officers and site teams. You will help maintain a welcoming environment through strong customer service and accurate reporting. At Allied Universal, you will thrive in an agile, reliable, and innovative culture that puts people first and delivers through teamwork with integrity.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:
Day
Time

Thur
10:30 PM - 07:00 AM

Fri
10:30 PM - 07:00 AM

Sat
10:30 PM - 07:00 AM

Sun
10:30 PM - 07:00 AM

Why Join Us:
• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:
• Provide customer service to tenants, visitors, and property management by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a commercial real estate location.
• Operate the dispatch function by monitoring alarms, cameras, radios, and phone lines; prioritize calls for service; and/or coordinate response with on-site personnel and local first responders as directed by post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner; document details, relay updates to leadership and/or property management, and complete required reports.
• Support building access control by verifying credentials, logging visitors and vendors, issuing temporary passes as directed, and/or coordinating after-hours access requests.
• Conduct regular and random patrols of interior and exterior areas, including lobbies, parking areas, and perimeter points, to help to deter unwanted activity and identify maintenance or security-related concerns.

Minimum Requirements:
• Access Control/Badge Experience is preferred.
• Comfortable Using Computer or Tablet is preferred.
• Guard Card/License is preferred.
• CPR Certification is preferred.
• Customer Service Experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.