Security Officer - Guest Service Patrol PMA

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Guest Service Patrol in Philadelphia, PA, you will serve and safeguard clients in a range of industries such as Cultural Institutions, and more. As an unarmed Patrol Officer at a premier cultural institution, you will monitor and patrol galleries, entrances, and public areas, helping to discourage security-related incidents through a visible presence and routine rounds. You will respond to guest needs with clear communication and a service-first mindset, assist with access control and incident documentation, and collaborate with a team that is agile, reliable, and innovative, always acting with integrity.

Position Type: Full Time

Pay Rate: $15.91 / Hour

Job Schedule:
Day
Time

Thur
09:30 AM - 05:15 PM

Fri
09:30 AM - 09:00 PM

Sat
09:30 AM - 05:15 PM

Sun
09:30 AM - 05:15 PM

Why Join Us:
• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:
• Provide customer service to guests, staff, and/or vendors by following site-specific access control procedures, visitor guidelines, and Allied Universal policies.
• Conduct regular and random foot patrols of galleries, entrances, corridors, offices, and perimeter areas to help identify unusual conditions and/or potential hazards.
• Respond to incidents and critical situations in a calm, problem-solving manner, including assisting with evacuations, crowd management, and/or medical response coordination as directed by site procedures.
• Monitor cameras, alarms, and other security-related systems, report suspicious activity, and document observations in daily activity logs and incident reports.
• Control keys and/or access credentials, verify authorized entry to restricted areas, and communicate clearly with site leadership and public agencies when escalation is needed.

Minimum Requirements:
• Customer Service Experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.