Host / Hostess / Guest Service Leader - JOEY Rideau

Host / Hostess / Guest Service Leader - JOEY Rideau


Company
JOEY Restaurant Group
Location
Ottawa, ON
Job Type
Full-time
Salary
$18–$25 an hour
Via
via ZipRecruiter

Job Description
This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through our culture of people development, we are committed to the continuous learning and growth of our teams.

The Guest Service Team is responsible for the delivery of the guest experience. This team is made of elevated sophistication & professionalism. Our Guest Service team is the producer of great leaders and is the most sought-after position in the restaurant.

As a Guest Service Team Leader, you are responsible for creating a world-class guest experience from the moment our guests enter through our doors. As a leader, you exude genuine warmth and care and seek opportunities to deliver the unexpected. You treat each guest as a VIP, delivering a highly orchestrated, seamless and personalized guest experience that is irresistible and unmistakably JOEY. The team looks to you for your leadership and professionalism; you are unwavering in demanding and challenging situations.

Requirements
β€’ Proven ability to make decisions and empower others. You are a natural leader.
β€’ A passion for hospitality and creating world-class experiences
β€’ A desire to learn and grow through personal and career development
β€’ An entrepreneurial mindset. You see things from a new perspective

Wage Range

$18 - $25 / hour

The above total compensation range is based on an annual salary plus total estimated tips.

Core Values
β€’ You value honesty and humility. You have integrity and do what you say.
β€’ You approach life with fearless determination and a sense of fun.
β€’ You are creative, risk-taking, visionary and cutting edge. You choose to lead.
β€’ You contribute to a strong culture and are committed to the team.
β€’ You are passionate about quality and professionalism.
β€’ You believe in unleashing the potential in others.

Benefits
β€’ Competitive compensation opportunity
β€’ Flexible scheduling to accommodate your personal and family needs
β€’ Ongoing mentorship to support personal and professional goals
β€’ Fun, Team-driven and inclusive community
β€’ Dynamic, fast-paced, and agile work environment
β€’ World-class Culinary and Service training
β€’ Compete through culinary and bar challenges
β€’ Meal discounts
β€’ Fitness membership discounts
β€’ Recruiting & Referral bonus program incentives

This posting represents an existing vacancy on our team. If you’re passionate about hospitality and development, apply today.

Our applicant tracking system uses AI-enabled tools to help sort applications based on job-related criteria, but members of our hiring team personally review all applications and make all hiring decisions.

JOEY Restaurants is an Equal Employment Opportunity Employer. We thank all candidates for their time and interest in working at JOEY Restaurants, however, only candidates under consideration for opportunities with JOEY Restaurants will be contacted to participate further in this process.

JOEY Restaurants provides reasonable accommodations upon request to those applicants and employees who n

Frequently Asked Questions

Quick answers about Restaurant Jobs

Q What is the minimum wage for restaurant servers and cooks in Canada in 2026?
As per Employment and Social Development Canada, the federal minimum wage for restaurant roles in federally regulated workplaces is $18.50 per hour as of April 1 2026. In Ontario the general minimum wage reaches $17.75 per hour on October 1 2026 with liquor servers receiving $15.60 per hour. Overtime applies after 44 hours per week at 1.5 times the regular rate.
Q What work permit is required for international applicants seeking restaurant jobs in Canada in 2026?
As per Immigration Refugees and Citizenship Canada, international applicants need a valid work permit under the Temporary Foreign Worker Program with an approved Labour Market Impact Assessment. The permit must be obtained before starting employment and is valid for up to 2 years depending on the LMIA. Employers must pay at least the median wage for the occupation in the province.
Q What education and experience are needed for entry-level restaurant positions in Canada?
As per Employment and Social Development Canada, no formal education is required for most restaurant server or kitchen helper roles but a high school diploma is preferred by 65 percent of employers. Food handler certification must be completed within 30 days of hiring in most provinces. One year of related experience increases hiring chances for line cook positions.
Q What documents are required to apply for restaurant jobs through the federal Job Bank in 2026?
As per Employment and Social Development Canada, applicants must upload a resume a valid SIN and proof of work authorization when applying via the Job Bank portal. A Canadian work history form and two references are mandatory for LMIA-supported positions. Applications must be submitted before the posted closing date which is typically 30 days after listing.
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