Security Team Lead - Use of Force
Company
Horizonor
Location
Ottawa, ON
Job Type
Full-time and Part-time
Salary
$27.96 an hour
Posted
7 hours ago
Via
via Indeed
Apply On
Job Description
The Team Lead serves as the on-shift lead for a team of Security Guards at assigned facilities in Ottawa. This is a working leadership role, you will carry out full guard duties while also providing day-to-day direction, mentorship, and operational oversight to your team. Lead Hands are key to maintaining service continuity, professional standards, and a consistent security presence across rotating 12-hour shifts including statutory holidays.
Key Responsibilities
• Lead shift operations and serve as the primary point of contact for on-duty guards
• Perform all Security Guard duties including patrol, access control, and incident response
• Apply Use of Force and arrest procedures in accordance with the Criminal Code when necessary
• Provide real-time guidance and support to guards during complex or escalating situations
• Monitor compliance with post orders, uniforms, and conduct standards
• Coordinate response to alarms, emergencies, and special events
• Communicate operational updates to Supervisors and relieve shift personnel appropriately
• Review and sign off on incident reports and shift logs
• Assist with onboarding and site orientation of new staff
• Ensure at least one bilingual (English/French) officer is on duty at all times
• Support screening operations at designated facilities using X-ray and metal detection equipment
Qualifications & Requirements
• Valid Ontario Security Guard licence (PSISA)
• Current Use of Force certification
• Minimum 2–3 years progressive security experience; prior lead or senior guard experience preferred
• High school diploma or equivalent; post-secondary in Police Foundations or Law & Security preferred
• Valid Standard First Aid + CPR-C + AED + Naloxone certification
• NVCI certification (Non-Violent Crisis Intervention)
• Ability to obtain a Police Records Check — Judicial Matters
• Ability to obtain Government of Canada Reliability Status clearance
• Bilingualism (English/French) strongly preferred
• AODA, Cultural Sensitivity, and Mental Health Awareness training
• Smart Serve certification (asset)
• Strong written and verbal communication skills; able to complete detailed incident documentation
• Competency with MS Office (Outlook, Word, Excel) and CCTV systems
• Demonstrated ability to remain calm and decisive under pressure
Pay: From $27.96 per hour
Work Location: In person
Key Responsibilities
• Lead shift operations and serve as the primary point of contact for on-duty guards
• Perform all Security Guard duties including patrol, access control, and incident response
• Apply Use of Force and arrest procedures in accordance with the Criminal Code when necessary
• Provide real-time guidance and support to guards during complex or escalating situations
• Monitor compliance with post orders, uniforms, and conduct standards
• Coordinate response to alarms, emergencies, and special events
• Communicate operational updates to Supervisors and relieve shift personnel appropriately
• Review and sign off on incident reports and shift logs
• Assist with onboarding and site orientation of new staff
• Ensure at least one bilingual (English/French) officer is on duty at all times
• Support screening operations at designated facilities using X-ray and metal detection equipment
Qualifications & Requirements
• Valid Ontario Security Guard licence (PSISA)
• Current Use of Force certification
• Minimum 2–3 years progressive security experience; prior lead or senior guard experience preferred
• High school diploma or equivalent; post-secondary in Police Foundations or Law & Security preferred
• Valid Standard First Aid + CPR-C + AED + Naloxone certification
• NVCI certification (Non-Violent Crisis Intervention)
• Ability to obtain a Police Records Check — Judicial Matters
• Ability to obtain Government of Canada Reliability Status clearance
• Bilingualism (English/French) strongly preferred
• AODA, Cultural Sensitivity, and Mental Health Awareness training
• Smart Serve certification (asset)
• Strong written and verbal communication skills; able to complete detailed incident documentation
• Competency with MS Office (Outlook, Word, Excel) and CCTV systems
• Demonstrated ability to remain calm and decisive under pressure
Pay: From $27.96 per hour
Work Location: In person
Frequently Asked Questions
Quick answers about Restaurant Jobs
What is the minimum wage for restaurant servers and cooks in Canada in 2026?
As per Employment and Social Development Canada, the federal minimum wage for restaurant roles in federally regulated workplaces is $18.50 per hour as of April 1 2026. In Ontario the general minimum wage reaches $17.75 per hour on October 1 2026 with liquor servers receiving $15.60 per hour. Overtime applies after 44 hours per week at 1.5 times the regular rate.
What work permit is required for international applicants seeking restaurant jobs in Canada in 2026?
As per Immigration Refugees and Citizenship Canada, international applicants need a valid work permit under the Temporary Foreign Worker Program with an approved Labour Market Impact Assessment. The permit must be obtained before starting employment and is valid for up to 2 years depending on the LMIA. Employers must pay at least the median wage for the occupation in the province.
What education and experience are needed for entry-level restaurant positions in Canada?
As per Employment and Social Development Canada, no formal education is required for most restaurant server or kitchen helper roles but a high school diploma is preferred by 65 percent of employers. Food handler certification must be completed within 30 days of hiring in most provinces. One year of related experience increases hiring chances for line cook positions.
What documents are required to apply for restaurant jobs through the federal Job Bank in 2026?
As per Employment and Social Development Canada, applicants must upload a resume a valid SIN and proof of work authorization when applying via the Job Bank portal. A Canadian work history form and two references are mandatory for LMIA-supported positions. Applications must be submitted before the posted closing date which is typically 30 days after listing.
