Driver - Ottawa
Company
Encore Global
Location
Ottawa, ON
Job Type
Full-time
Posted
29 days ago
Via
via Encore Global
Apply On
Job Description
Position Overview
The Driver is responsible for ensuring timely delivery of goods to customer sites as needed or as a part of a pre-defined route, reviewing orders prior to delivery to verify accuracy, and loading and unloading goods, and pick-up using Encore owned, leased, or rented trucks. This position reports to Manager, Warehouse
Key Job Responsibilities
Driving, Delivery, and Pick-up Asset
• Maintain set routes and schedules as directed by their supervisor to meet customer expectations
• Loading and unloading of vehicles
• Review orders for accuracy during both delivery and pickup to ensure all items are accounted for
• Ensure contents are properly secured inside of truck to prevent breakage or damage to gear
• Obey all applicable traffic laws and drive according to the weather/road conditions
• Able to complete a manual and/or electronic log book, based on an assigned region
Customer Service
• Provide superior customer service and strive to exceed the needs and expectations of both internal and external customers
• Maintain a positive relationship with all clients through effective communication and interaction
• Assist with dispatching (as needed), which includes planning routes, making driver assignments, coordinating with venues and branch personnel and arranging for 3rd party transportation to support regional needs
Equipment Handling
• Assist warehouse team with other responsibilities to include: pulling, receiving, and transportation of equipment.
• Participate in annual physical inventory process.
• Perform quality control and equipment staging in warehouse as directed.
• Ensure all equipment is picked up and/or delivered on site.
Vehicle Maintenance
• Works with the dispatcher or warehouse supervisors to ensure vehicles are well maintained through scheduled service appointments as required.
• Maintain good general overall appearance of the vehicles and ensure all vehicles are kept clean and free of debris.
• Perform daily inspection on vehicle prior to route and ensure Driver Vehicle Inspection logs are performed before each trip.
• Maintain and replenish all vehicle fluids as needed – e.g. wiper fluid, DEF, etc.
• Identify mechanical maintenance needs as they occur.
• Report any vehicle damages or traffic violations to immediate supervisor in a timely manner.
Job Qualifications
• High School Diploma / GED
• Valid Driver’s License minimum of 2 years driving experience
• Clean driving record
• Basic Computer Skills
• Exceptional customer service skills
• General knowledge of vehicle inspection and maintenance
• General understanding of proper load securement
• Proficient using GPS and other routing systems
• Ability to drive or sit for long hours at a time
• Good communication skills with internal and external customers
• High degree of team work with customers, peers, and managers
• Ability to use and understand automated routing software
• General competencies skills in smartphone use
• Serve as a brand advocate and ambassador in every interaction
• Ability to maneuver vehicle in heavy city traffic conditions
Competencies
Deliver World Class Service
• Hospitality
• Ownership
Do The Right Thing
• Instills Trust
• Safety Conscious
Drive Results
• Action Oriented
See The Big Picture
• Tech Savvy
Value People
• Communicates Effectively
Hourly Roles
Hourly Pay Range: $20.00 - $26.00
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Work Environment
Warehouse
Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by ENCORE based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
The Driver is responsible for ensuring timely delivery of goods to customer sites as needed or as a part of a pre-defined route, reviewing orders prior to delivery to verify accuracy, and loading and unloading goods, and pick-up using Encore owned, leased, or rented trucks. This position reports to Manager, Warehouse
Key Job Responsibilities
Driving, Delivery, and Pick-up Asset
• Maintain set routes and schedules as directed by their supervisor to meet customer expectations
• Loading and unloading of vehicles
• Review orders for accuracy during both delivery and pickup to ensure all items are accounted for
• Ensure contents are properly secured inside of truck to prevent breakage or damage to gear
• Obey all applicable traffic laws and drive according to the weather/road conditions
• Able to complete a manual and/or electronic log book, based on an assigned region
Customer Service
• Provide superior customer service and strive to exceed the needs and expectations of both internal and external customers
• Maintain a positive relationship with all clients through effective communication and interaction
• Assist with dispatching (as needed), which includes planning routes, making driver assignments, coordinating with venues and branch personnel and arranging for 3rd party transportation to support regional needs
Equipment Handling
• Assist warehouse team with other responsibilities to include: pulling, receiving, and transportation of equipment.
• Participate in annual physical inventory process.
• Perform quality control and equipment staging in warehouse as directed.
• Ensure all equipment is picked up and/or delivered on site.
Vehicle Maintenance
• Works with the dispatcher or warehouse supervisors to ensure vehicles are well maintained through scheduled service appointments as required.
• Maintain good general overall appearance of the vehicles and ensure all vehicles are kept clean and free of debris.
• Perform daily inspection on vehicle prior to route and ensure Driver Vehicle Inspection logs are performed before each trip.
• Maintain and replenish all vehicle fluids as needed – e.g. wiper fluid, DEF, etc.
• Identify mechanical maintenance needs as they occur.
• Report any vehicle damages or traffic violations to immediate supervisor in a timely manner.
Job Qualifications
• High School Diploma / GED
• Valid Driver’s License minimum of 2 years driving experience
• Clean driving record
• Basic Computer Skills
• Exceptional customer service skills
• General knowledge of vehicle inspection and maintenance
• General understanding of proper load securement
• Proficient using GPS and other routing systems
• Ability to drive or sit for long hours at a time
• Good communication skills with internal and external customers
• High degree of team work with customers, peers, and managers
• Ability to use and understand automated routing software
• General competencies skills in smartphone use
• Serve as a brand advocate and ambassador in every interaction
• Ability to maneuver vehicle in heavy city traffic conditions
Competencies
Deliver World Class Service
• Hospitality
• Ownership
Do The Right Thing
• Instills Trust
• Safety Conscious
Drive Results
• Action Oriented
See The Big Picture
• Tech Savvy
Value People
• Communicates Effectively
Hourly Roles
Hourly Pay Range: $20.00 - $26.00
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Work Environment
Warehouse
Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by ENCORE based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Frequently Asked Questions
Quick answers about Restaurant Jobs
What is the minimum wage for restaurant servers and cooks in Canada in 2026?
As per Employment and Social Development Canada, the federal minimum wage for restaurant roles in federally regulated workplaces is $18.50 per hour as of April 1 2026. In Ontario the general minimum wage reaches $17.75 per hour on October 1 2026 with liquor servers receiving $15.60 per hour. Overtime applies after 44 hours per week at 1.5 times the regular rate.
What work permit is required for international applicants seeking restaurant jobs in Canada in 2026?
As per Immigration Refugees and Citizenship Canada, international applicants need a valid work permit under the Temporary Foreign Worker Program with an approved Labour Market Impact Assessment. The permit must be obtained before starting employment and is valid for up to 2 years depending on the LMIA. Employers must pay at least the median wage for the occupation in the province.
What education and experience are needed for entry-level restaurant positions in Canada?
As per Employment and Social Development Canada, no formal education is required for most restaurant server or kitchen helper roles but a high school diploma is preferred by 65 percent of employers. Food handler certification must be completed within 30 days of hiring in most provinces. One year of related experience increases hiring chances for line cook positions.
What documents are required to apply for restaurant jobs through the federal Job Bank in 2026?
As per Employment and Social Development Canada, applicants must upload a resume a valid SIN and proof of work authorization when applying via the Job Bank portal. A Canadian work history form and two references are mandatory for LMIA-supported positions. Applications must be submitted before the posted closing date which is typically 30 days after listing.
