Restaurant Supervisor/Shift Lead
Company
950 Parsons Road SW
Location
Edmonton, AB
Job Type
Full-time and Part-time
Salary
$17–$20 an hour
Posted
2 days ago
Via
via Indeed
Apply On
Job Description
2171449 Alberta Ltd is recruiting on behalf of our client, Evario Kitchen + Bar
POSITION OVERVIEW
We are currently searching for an experienced Restaurant Shift Lead/Supervisor to join our Food and Beverage Team. We are looking for a highly motivated leader with great customer service and team leading skills. This person will report to and work with the Restaurant Manager to supervise the team and assist in restaurant operations.
Restaurant Supervisor is responsible for monitoring staff performance to ensure guest satisfaction through delivery of prompt, courteous service in accordance with brand standards while maintaining safe and profitable operations.
GENERAL RESPONSIBILITIES
Restaurant Supervisor is responsible for -
• Performs shift opening and closing duties in accordance with manager's checklist.
• Initiates guest interaction through seeking and soliciting feedback from guests, implementing service recovery tools when necessary.
• Properly executes revenue and check control procedures on shift.
• Assists manager to select, train and deliver on-going performance feedback to associates to ensure brand standards are met and guest satisfaction goals are met and/or exceeded.
• Utilizes all tools for running shift, (e.g., schedules, floor plans, reservations, checks, daily server checklist).
• Conducts daily pre-shift meeting with staff to communicate specials, hotel occupancy, guest satisfaction scores, reservations and staff or service concerns.
• Promptly resolves issues such as call outs, last minute bookings, food & beverage inventory, delayed ticket times or any other daily concerns that may arise.
• Monitors floor volume at all times and assist with seating, serving and kitchen communication as needed to ensure adequate coverage and guest satisfaction.
• Maintains a safe and sanitary work environment for all associates and guests.
• Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
• Performs any other duties as requested by supervisor.
QUALIFICATIONS
The Restaurant Supervisor must have:
• Minimum of 1-2 years Restaurant supervisory experience in a restaurant or related industry
• Must have open and flexible available to work mornings, evenings and weekends.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to interpret and perform basic computer and POS system functions. Knowledge of Outlook, Word and Excel.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Proserve certification required
PHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The physical activity normally entails the following attributes. Position is expected to:
• Stand more than 2/3 of the time
• Walk more than 2/3 of the time
• Sit less than 1/3 of the time
• Lift up to 25 pounds.
• Push / pull up to 25 pounds
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
• We thank all applicants for their interest in Career opportunities with The Holiday Inn Edmonton South – Evario Events, however, only those applicants we wish to interview will receive a reply to their application. **
Job Types: Full-time, Permanent
Benefits:
• Dental care
• Discounted or free food
• Extended health care
• On-site parking
• Vision care
Schedule:
• Day shift
• Evening shift
• Holidays
• Sunday to Saturday
• Weekend availability
Work Location: In person
Job Types: Full-time, Part-time, Permanent
Pay: $17.00-$20.00 per hour
Benefits:
• Dental care
• Paid time off
Ability to commute/relocate:
• Edmonton, AB: reliably commute or plan to relocate before starting work (required)
Application question(s):
• Tell us about a time something went wrong on your shift. What was your role in it, and what did you do after?”
• What type of work environment brings out your best performance—and what kind drains you?
Work Location: In person
POSITION OVERVIEW
We are currently searching for an experienced Restaurant Shift Lead/Supervisor to join our Food and Beverage Team. We are looking for a highly motivated leader with great customer service and team leading skills. This person will report to and work with the Restaurant Manager to supervise the team and assist in restaurant operations.
Restaurant Supervisor is responsible for monitoring staff performance to ensure guest satisfaction through delivery of prompt, courteous service in accordance with brand standards while maintaining safe and profitable operations.
GENERAL RESPONSIBILITIES
Restaurant Supervisor is responsible for -
• Performs shift opening and closing duties in accordance with manager's checklist.
• Initiates guest interaction through seeking and soliciting feedback from guests, implementing service recovery tools when necessary.
• Properly executes revenue and check control procedures on shift.
• Assists manager to select, train and deliver on-going performance feedback to associates to ensure brand standards are met and guest satisfaction goals are met and/or exceeded.
• Utilizes all tools for running shift, (e.g., schedules, floor plans, reservations, checks, daily server checklist).
• Conducts daily pre-shift meeting with staff to communicate specials, hotel occupancy, guest satisfaction scores, reservations and staff or service concerns.
• Promptly resolves issues such as call outs, last minute bookings, food & beverage inventory, delayed ticket times or any other daily concerns that may arise.
• Monitors floor volume at all times and assist with seating, serving and kitchen communication as needed to ensure adequate coverage and guest satisfaction.
• Maintains a safe and sanitary work environment for all associates and guests.
• Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
• Performs any other duties as requested by supervisor.
QUALIFICATIONS
The Restaurant Supervisor must have:
• Minimum of 1-2 years Restaurant supervisory experience in a restaurant or related industry
• Must have open and flexible available to work mornings, evenings and weekends.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to interpret and perform basic computer and POS system functions. Knowledge of Outlook, Word and Excel.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Proserve certification required
PHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The physical activity normally entails the following attributes. Position is expected to:
• Stand more than 2/3 of the time
• Walk more than 2/3 of the time
• Sit less than 1/3 of the time
• Lift up to 25 pounds.
• Push / pull up to 25 pounds
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
• We thank all applicants for their interest in Career opportunities with The Holiday Inn Edmonton South – Evario Events, however, only those applicants we wish to interview will receive a reply to their application. **
Job Types: Full-time, Permanent
Benefits:
• Dental care
• Discounted or free food
• Extended health care
• On-site parking
• Vision care
Schedule:
• Day shift
• Evening shift
• Holidays
• Sunday to Saturday
• Weekend availability
Work Location: In person
Job Types: Full-time, Part-time, Permanent
Pay: $17.00-$20.00 per hour
Benefits:
• Dental care
• Paid time off
Ability to commute/relocate:
• Edmonton, AB: reliably commute or plan to relocate before starting work (required)
Application question(s):
• Tell us about a time something went wrong on your shift. What was your role in it, and what did you do after?”
• What type of work environment brings out your best performance—and what kind drains you?
Work Location: In person
Frequently Asked Questions
Quick answers about Restaurant Jobs
What is the minimum wage for restaurant servers and cooks in Canada in 2026?
As per Employment and Social Development Canada, the federal minimum wage for restaurant roles in federally regulated workplaces is $18.50 per hour as of April 1 2026. In Ontario the general minimum wage reaches $17.75 per hour on October 1 2026 with liquor servers receiving $15.60 per hour. Overtime applies after 44 hours per week at 1.5 times the regular rate.
What work permit is required for international applicants seeking restaurant jobs in Canada in 2026?
As per Immigration Refugees and Citizenship Canada, international applicants need a valid work permit under the Temporary Foreign Worker Program with an approved Labour Market Impact Assessment. The permit must be obtained before starting employment and is valid for up to 2 years depending on the LMIA. Employers must pay at least the median wage for the occupation in the province.
What education and experience are needed for entry-level restaurant positions in Canada?
As per Employment and Social Development Canada, no formal education is required for most restaurant server or kitchen helper roles but a high school diploma is preferred by 65 percent of employers. Food handler certification must be completed within 30 days of hiring in most provinces. One year of related experience increases hiring chances for line cook positions.
What documents are required to apply for restaurant jobs through the federal Job Bank in 2026?
As per Employment and Social Development Canada, applicants must upload a resume a valid SIN and proof of work authorization when applying via the Job Bank portal. A Canadian work history form and two references are mandatory for LMIA-supported positions. Applications must be submitted before the posted closing date which is typically 30 days after listing.
