Housekeeper - Room Attendant

Housekeeper - Room Attendant


Company
Pepperclub Hotel
Location
Cape Town
Posted
2 days ago
Via
via BeBee
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Job Description
Job Description
Housekeeper - Room Attendant
Pepperclub Hotel | Cape Town
The
Room Attendant
at Pepperclub Hotel plays a vital role in maintaining the immaculate presentation of our guest rooms and public areas. This role requires a strong work ethic, attention to detail, and pride in delivering a consistently high standard of cleanliness and comfort.

The Room Attendant reflects Pepperclub’s commitment to
Responsibility, Accountability, Integrity, Service, and Excellence (RAISE)
— ensuring that every guest’s stay is marked by care, precision, and a sense of luxury.

Main Duties & Responsibilities
• Guest Room Servicing: Clean and prepare guest rooms, suites, and public areas according to hotel standards and daily room allocations.
• Linen & Amenities: Change linens, replace towels, restock amenities, and ensure all items meet quality and presentation requirements.
• Inspection & Detailing: Perform visual checks for maintenance issues, damages, or missing items and report them promptly to the Supervisor.
• Hygiene & Sanitation: Follow cleaning schedules and procedures for bathrooms, surfaces, floors, and furniture using approved cleaning materials.
• Guest Interaction: Greet guests politely and assist with basic requests while maintaining discretion and professionalism.
• Team Support: Work collaboratively with fellow housekeepers, public area attendants, and laundry staff to meet daily targets.
• Health & Safety Compliance: Adhere to all safety, hygiene, and environmental regulations.
• Lost & Found: Follow procedures for handling guest property responsibly.
• Operational Standards: Maintain cleaning equipment in good condition and ensure storage areas remain clean and organised.
• Professional Conduct: Uphold Pepperclub’s grooming standards, punctuality, and professional behaviour at all times.

Requirements, Qualifications & Expectations
• Minimum 1 year of housekeeping experience in a 4- or 5-star hotel or similar hospitality environment.
• Strong understanding of cleaning standards, chemical safety, and hygiene protocols.
• Reliable, organised, and able to meet performance targets.
• Physically fit and able to perform repetitive tasks efficiently.
• Attention to detail with pride in presentation and quality.
• Excellent time management and teamwork skills.
• Flexible to work shifts, weekends, evenings, and public holidays.
• Professional appearance and positive attitude.

Why Join Pepperclub
• Be part of a respected, high-performing housekeeping team.
• Work in one of Cape Town’s most prestigious five-star hotels.
• Gain valuable experience in luxury hospitality standards.
• Contribute to a culture built on integrity, service, and excellence.

Company Description
Situated in the heart of Cape Town, Pepperclub Hotel is a leading luxury hotel known for its elevated service, high standards, and commitment to excellence. With 5-star facilities, including a rooftop pool, spa, restaurant, and cinema, we cater to both local and international guests seeking a refined city experience.
At Pepperclub, we pride ourselves on professionalism, teamwork, and a strong service culture built around our RAISE Values: Responsibility, Accountability, Integrity, Service, and Excellence. We’re looking for passionate, reliable individuals who are serious about hospitality and ready to grow within a high-performance environment.

Main Duties & Responsibilities
• Guest Room Servicing: Clean and prepare guest rooms, suites, and public areas according to hotel standards and daily room allocations.
• Linen & Amenities: Change linens, replace towels, restock amenities, and ensure all items meet quality and presentation requirements.
• Inspection & Detailing: Perform visual checks for maintenance issues, damages, or missing items and report them promptly to the Supervisor.
• Hygiene & Sanitation: Follow cleaning schedules and procedures for bathrooms, surfaces, floors, and furniture using approved cleaning materials.
• Guest Interaction: Greet guests politely and assist with basic requests while maintaining discretion and professionalism.
• Team Support: Work collaboratively with fellow housekeepers, public area attendants, and laundry staff to meet daily targets.
• Health & Safety Compliance: Adhere to all safety, hygiene, and environmental regulations.
• Lost & Found: Follow procedures for handling guest property responsibly.
• Operational Standards: Maintain cleaning equipment in good condition a

Frequently Asked Questions

Quick answers about Plumber Jobs

Q What is the minimum wage for Plumber Jobs in South Africa in 2026?
As per the Department of Employment and Labour, the national minimum wage for plumbers in South Africa is R28.79 per hour as of 1 March 2026. This equates to R5,184.20 for a 180-hour month with overtime paid at 1.5 times the hourly rate after 45 hours per week.
Q What qualifications and experience are required for plumber jobs in South Africa?
As per the Department of Employment and Labour, plumbers must hold a National Certificate: Plumbing NQF Level 4 from a registered TVET college plus 3 years of documented apprenticeship experience. Registration with the Plumbing Industry Registration Board is mandatory before starting work.
Q What documents are needed to apply for plumber jobs through the Department of Employment and Labour?
As per the Department of Employment and Labour, applicants must submit a certified ID copy, NQF Level 4 plumbing certificate, proof of 3 years apprenticeship, and a valid tax number from SARS. Applications are processed via the ESSA online portal with results issued within 14 working days.
Q What are the standard working hours and leave entitlements for plumbers in South Africa?
As per the Department of Employment and Labour, plumbers work a maximum of 45 hours per week with 21 consecutive days of annual leave after 12 months of service. Sick leave is 30 days over a 3-year cycle and family responsibility leave is 3 days per year.
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