Operations Manager - Cleaning Services
Company
Placements24
Location
Johannesburg
Posted
4 days ago
Via
via WhatJobs
Apply On
Job Description
Our client is a leading provider of commercial cleaning and sanitation services, renowned for its commitment to quality and client satisfaction. We are seeking a highly organized and results-driven Operations Manager to oversee daily operations at our Johannesburg, Gauteng, ZA facility. This role is crucial in ensuring efficient service delivery, managing cleaning teams, optimizing resource allocation, and maintaining high standards of cleanliness and hygiene. The ideal candidate will have a strong background in operations management, particularly within the service industry, with proven leadership skills and a keen eye for detail. You will be responsible for staff supervision, performance management, client relations, and implementing operational improvements to enhance service quality and cost-effectiveness.
Key Responsibilities: Oversee all daily operations of the cleaning and sanitation services division. Manage, train, and motivate a large team of cleaning staff, ensuring high performance and adherence to standards. Develop and implement efficient work schedules and resource allocation plans. Monitor service quality and client satisfaction, addressing feedback and resolving issues promptly. Ensure compliance with health, safety, and environmental regulations within all operational areas. Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels and cost-effective procurement. Conduct regular site inspections to ensure cleaning standards are met and identify areas for improvement. Collaborate with sales and client relations teams to ensure seamless service delivery and client retention. Implement operational improvements to enhance efficiency, reduce costs, and improve service quality. Maintain accurate operational records, including staff attendance, performance metrics, and supply usage. Foster a positive and productive work environment for all team members. Participate in strategic planning and budgeting for the operations department. Qualifications and Skills: Proven experience in operations management, preferably in the cleaning, facilities management, or service industry. Strong leadership and team management skills with the ability to inspire and motivate staff. Excellent organizational and time management abilities, with a capacity to manage multiple priorities. A thorough understanding of cleaning techniques, sanitation standards, and health and safety protocols. Proficiency in operational planning and performance monitoring. Strong communication, interpersonal, and problem-solving skills. Ability to work under pressure and make sound decisions in a fast-paced environment. Experience with budgeting and cost control measures. Proficiency in Microsoft Office Suite and relevant operational software. A valid driver's license and willingness to travel within the Johannesburg area as needed. This is an excellent opportunity for a dedicated operations professional to take on a challenging and rewarding role within a respected industry leader.
Key Responsibilities: Oversee all daily operations of the cleaning and sanitation services division. Manage, train, and motivate a large team of cleaning staff, ensuring high performance and adherence to standards. Develop and implement efficient work schedules and resource allocation plans. Monitor service quality and client satisfaction, addressing feedback and resolving issues promptly. Ensure compliance with health, safety, and environmental regulations within all operational areas. Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels and cost-effective procurement. Conduct regular site inspections to ensure cleaning standards are met and identify areas for improvement. Collaborate with sales and client relations teams to ensure seamless service delivery and client retention. Implement operational improvements to enhance efficiency, reduce costs, and improve service quality. Maintain accurate operational records, including staff attendance, performance metrics, and supply usage. Foster a positive and productive work environment for all team members. Participate in strategic planning and budgeting for the operations department. Qualifications and Skills: Proven experience in operations management, preferably in the cleaning, facilities management, or service industry. Strong leadership and team management skills with the ability to inspire and motivate staff. Excellent organizational and time management abilities, with a capacity to manage multiple priorities. A thorough understanding of cleaning techniques, sanitation standards, and health and safety protocols. Proficiency in operational planning and performance monitoring. Strong communication, interpersonal, and problem-solving skills. Ability to work under pressure and make sound decisions in a fast-paced environment. Experience with budgeting and cost control measures. Proficiency in Microsoft Office Suite and relevant operational software. A valid driver's license and willingness to travel within the Johannesburg area as needed. This is an excellent opportunity for a dedicated operations professional to take on a challenging and rewarding role within a respected industry leader.
Frequently Asked Questions
Quick answers about Security Guard Jobs
What is the minimum wage for Security Guard Jobs in South Africa?
As per the Department of Employment and Labour, the minimum wage for security guards in South Africa is R30.50 per hour as of 1 March 2026. Security guards working more than 45 hours per week receive 1.5 times the hourly rate for overtime. This rate applies uniformly across all provinces under the National Minimum Wage Act.
What education and experience do I need for security guard jobs in South Africa?
As per the Department of Employment and Labour, applicants for security guard roles must have completed Grade 10 and hold a valid Grade E PSIRA certificate obtained after 21 days of training. At least 6 months of prior experience in a registered security firm is required for Grade D or higher positions as of 2026.
How many hours per week can security guards work and what leave is provided in South Africa?
As per the Department of Employment and Labour, security guards in South Africa are limited to 45 ordinary hours per week with a maximum of 10 hours overtime. Employees receive 15 days of paid annual leave after 12 months of service and 6 weeks of paid sick leave over a 3-year cycle starting 1 January 2026.
What documents are required to apply for security guard jobs in South Africa?
As per the Department of Employment and Labour, applicants must submit a certified ID copy, PSIRA registration certificate, Grade 10 certificate, and a valid bank statement dated within 3 months as of 2026. A police clearance certificate issued no earlier than 6 months prior is also mandatory for all applications.
