Dispatcher
Company
Blackstorm Security
Location
Durban
Posted
19 days ago
Via
via BeBee
Apply On
Job Description
Job description
Dispatcher – 8 Hour (Schedule Base)
Location: Pinetown, Durban
Job Type: Permanent
Shift: Day Shift (Monday-Sunday on Rotation Schedule (12:00-08:00 08:00-16:00 16:00-24:00)
About the Role
We are seeking a reliable and detail-oriented Dispatcher to manage daily guard operations for our area sites. This role is critical to ensuring smooth communication between guards, supervisors, and management while maintaining accurate scheduling and incident reporting.
If you’re organized, calm under pressure, and experienced with dispatching or security operations, we want to hear from you.
Key Responsibilities
Dispatch security guards to assigned sites and respond to call-offs
Monitor attendance, shift coverage, and late arrivals
Communicate clearly with guards, supervisors, and management
Maintain daily logs, incident reports, and shift records
Handle incoming calls and respond to operational issues promptly
Use scheduling systems, Teams/WhatsApp, and basic office tools
Escalate emergencies or compliance issues as required
Requirements
Previous dispatching experience (security, logistics, or similar preferred)
Strong communication and multitasking skills
Ability to stay calm and professional in high-pressure situations
Basic computer skills (email, spreadsheets, knowledge of scheduling software)
Reliable transportation and punctuality
Microsoft Exposure
Security industry experience is a plus, but not required
Schedule & Pay
Rotating Shifts (exact hours discussed during interview)
Competitive pay based on experience
Opportunities for growth within the company
Why Work With Us
Stable rotating-shift schedule
Supportive management team
Fast-paced, team-oriented environment
Job Type: Permeant Position
Work Location: Office Based
Job Type: Permanent
Pay: From R8 000,00 per month
Work Location: In person
Dispatcher – 8 Hour (Schedule Base)
Location: Pinetown, Durban
Job Type: Permanent
Shift: Day Shift (Monday-Sunday on Rotation Schedule (12:00-08:00 08:00-16:00 16:00-24:00)
About the Role
We are seeking a reliable and detail-oriented Dispatcher to manage daily guard operations for our area sites. This role is critical to ensuring smooth communication between guards, supervisors, and management while maintaining accurate scheduling and incident reporting.
If you’re organized, calm under pressure, and experienced with dispatching or security operations, we want to hear from you.
Key Responsibilities
Dispatch security guards to assigned sites and respond to call-offs
Monitor attendance, shift coverage, and late arrivals
Communicate clearly with guards, supervisors, and management
Maintain daily logs, incident reports, and shift records
Handle incoming calls and respond to operational issues promptly
Use scheduling systems, Teams/WhatsApp, and basic office tools
Escalate emergencies or compliance issues as required
Requirements
Previous dispatching experience (security, logistics, or similar preferred)
Strong communication and multitasking skills
Ability to stay calm and professional in high-pressure situations
Basic computer skills (email, spreadsheets, knowledge of scheduling software)
Reliable transportation and punctuality
Microsoft Exposure
Security industry experience is a plus, but not required
Schedule & Pay
Rotating Shifts (exact hours discussed during interview)
Competitive pay based on experience
Opportunities for growth within the company
Why Work With Us
Stable rotating-shift schedule
Supportive management team
Fast-paced, team-oriented environment
Job Type: Permeant Position
Work Location: Office Based
Job Type: Permanent
Pay: From R8 000,00 per month
Work Location: In person
Frequently Asked Questions
Quick answers about Security Guard Jobs
What is the minimum wage for Security Guard Jobs in South Africa?
As per the Department of Employment and Labour, the minimum wage for security guards in South Africa is R30.50 per hour as of 1 March 2026. Security guards working more than 45 hours per week receive 1.5 times the hourly rate for overtime. This rate applies uniformly across all provinces under the National Minimum Wage Act.
What education and experience do I need for security guard jobs in South Africa?
As per the Department of Employment and Labour, applicants for security guard roles must have completed Grade 10 and hold a valid Grade E PSIRA certificate obtained after 21 days of training. At least 6 months of prior experience in a registered security firm is required for Grade D or higher positions as of 2026.
How many hours per week can security guards work and what leave is provided in South Africa?
As per the Department of Employment and Labour, security guards in South Africa are limited to 45 ordinary hours per week with a maximum of 10 hours overtime. Employees receive 15 days of paid annual leave after 12 months of service and 6 weeks of paid sick leave over a 3-year cycle starting 1 January 2026.
What documents are required to apply for security guard jobs in South Africa?
As per the Department of Employment and Labour, applicants must submit a certified ID copy, PSIRA registration certificate, Grade 10 certificate, and a valid bank statement dated within 3 months as of 2026. A police clearance certificate issued no earlier than 6 months prior is also mandatory for all applications.
