Control Room Operator - Private Security Industry (PSIRA Certified)
Company
TAG Group
Posted
3 days ago
Via
via Pnet
Apply On
Job Description
Introduction
ZSS Security is a private security firm based in Linbro Park, Sandton. We are seeking a vigilant, professional, and highly motivated Control Room Operator to join our Operations Team. The successful candidate will be responsible for monitoring security systems, managing incidents and alerts, coordinating responses, and ensuring the effective operation of our control room.
This position requires individuals who are able to remain focused for extended periods, work under pressure, and make sound decisions in a fast-paced environment.
Duties & Responsibilities
• Monitor CCTV camera systems for both internal company sites and external clients.
• Conduct off-site surveillance and monitoring of security operations.
• Identify, assess, and respond to security incidents and alarms.
• Manage and investigate alerts generated by security systems.
• Dispatch reaction units and relevant personnel when required.
• Compile and submit hourly operational reports to management.
• Maintain accurate records of incidents, activities, and communications.
• Extract, review, and provide CCTV footage for incidents, investigations, client requests, and disciplinary processes.
• Liaise with clients, security officers, reaction units, emergency services, and management.
• Escalate incidents in accordance with company procedures.
• Ensure all control room procedures and protocols are followed.
• Monitor system functionality and report technical faults promptly.
• Prepare incident reports and shift handover documentation.
Desired Experience & Qualification
• Grade 12 (Matric).
• PSIRA registration (minimum Grade C preferred).
• Previous Control Room, CCTV Monitoring, Security Operations, or Call Centre experience will be advantageous.
• Computer literacy, including Microsoft Office.
• Strong verbal and written communication skills.
• Ability to work 12-hour shifts, including weekends, public holidays, and night shifts.
• Excellent attention to detail and observation skills.
• Ability to remain calm and make decisions during emergency situations.
• Reliable transport to and from work.
• High level of integrity and professionalism.
• Strong problem-solving and decision-making skills.
• Ability to multitask and prioritise effectively.
• Strong administrative and reporting skills.
• Ability to work independently and as part of a team.
• Customer-focused approach when dealing with clients and stakeholders.
Interested?
Candidates may upload CVs, PSIRA certification, and other supporting documents.
Should you not receive feedback within three (3) weeks, please consider your application unsuccessful.
ZSS Security is a private security firm based in Linbro Park, Sandton. We are seeking a vigilant, professional, and highly motivated Control Room Operator to join our Operations Team. The successful candidate will be responsible for monitoring security systems, managing incidents and alerts, coordinating responses, and ensuring the effective operation of our control room.
This position requires individuals who are able to remain focused for extended periods, work under pressure, and make sound decisions in a fast-paced environment.
Duties & Responsibilities
• Monitor CCTV camera systems for both internal company sites and external clients.
• Conduct off-site surveillance and monitoring of security operations.
• Identify, assess, and respond to security incidents and alarms.
• Manage and investigate alerts generated by security systems.
• Dispatch reaction units and relevant personnel when required.
• Compile and submit hourly operational reports to management.
• Maintain accurate records of incidents, activities, and communications.
• Extract, review, and provide CCTV footage for incidents, investigations, client requests, and disciplinary processes.
• Liaise with clients, security officers, reaction units, emergency services, and management.
• Escalate incidents in accordance with company procedures.
• Ensure all control room procedures and protocols are followed.
• Monitor system functionality and report technical faults promptly.
• Prepare incident reports and shift handover documentation.
Desired Experience & Qualification
• Grade 12 (Matric).
• PSIRA registration (minimum Grade C preferred).
• Previous Control Room, CCTV Monitoring, Security Operations, or Call Centre experience will be advantageous.
• Computer literacy, including Microsoft Office.
• Strong verbal and written communication skills.
• Ability to work 12-hour shifts, including weekends, public holidays, and night shifts.
• Excellent attention to detail and observation skills.
• Ability to remain calm and make decisions during emergency situations.
• Reliable transport to and from work.
• High level of integrity and professionalism.
• Strong problem-solving and decision-making skills.
• Ability to multitask and prioritise effectively.
• Strong administrative and reporting skills.
• Ability to work independently and as part of a team.
• Customer-focused approach when dealing with clients and stakeholders.
Interested?
Candidates may upload CVs, PSIRA certification, and other supporting documents.
Should you not receive feedback within three (3) weeks, please consider your application unsuccessful.
Frequently Asked Questions
Quick answers about Electrician Jobs
What is the minimum wage for Electrician Jobs in South Africa in 2026?
As per the Department of Employment and Labour, the National Minimum Wage for electricians in South Africa is R30.45 per hour as of 1 March 2026, equating to R5,478 per month for a 45-hour week. Electricians must receive at least 1.5 times this rate for overtime beyond 45 hours weekly. This applies under the Basic Conditions of Employment Act sectoral determinations.
What qualifications and experience are required for electrician jobs in South Africa?
As per the Department of Employment and Labour, applicants need an NQF Level 4 Electrical Engineering qualification plus a minimum of 3 years registered apprenticeship completed by 2026. A valid Wireman’s Licence from the Department is mandatory for installation work. No exceptions apply for unregistered candidates in formal employment.
What are the standard working hours and annual leave for electricians in South Africa?
As per the Department of Employment and Labour, electricians work a maximum of 45 hours per week with no more than 9 hours daily under the BCEA as of 2026. They receive 21 consecutive days of paid annual leave after 12 months of service plus 10 public holidays. Sick leave totals 30 days over 3 years.
How are electricians taxed on salaries in South Africa for the 2026 tax year?
As per SARS, electricians earning R237,101 to R370,500 annually pay 26% tax on income above R237,100 with rebates of R17,235 for under-65s as of the 2026/27 year. Monthly PAYE deductions apply automatically for salaries above R95,750 per year. UIF contributions remain at 1% of salary up to R17,712 monthly.
