Security Officer Customer Service

Security Officer Customer Service


Company
Allied Universal
Location
Chicago, IL
Job Type
Full-time
Posted
7 days ago
Via
via Allied Universal

Job Description
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Customer Service in Chicago, IL, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As an Allied Universal professional at a busy healthcare location, you will monitor and patrol assigned areas, conduct routine rounds, remain visible to help discourage incidents, and deliver exceptional customer service and communication to patients, visitors, and staff. Guided by a caring culture that puts people first, you will support daily operations with agility, reliability, teamwork, innovation, and integrity.

Position Type: Full Time

Pay Rate: $20.60 / Hour

Job Schedule:
DayTimeMon01:30 PM - 10:00 PMTue01:30 PM - 10:00 PMWed01:30 PM - 10:00 PMThur01:30 PM - 10:00 PMSun01:30 PM - 10:00 PM

What You'll Do:
• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and/or emergency response activities when appropriate.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols throughout the location and perimeter, as working environments and conditions may vary by site.

Minimum Requirements:
• Be at least 21 years of age.
• Customer service experience is preferred.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

Why Join Us:
• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
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If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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Frequently Asked Questions

Quick answers about Welder Jobs

Q What is the median hourly wage for welders in the United States as of January 2026 including overtime rates?
The Bureau of Labor Statistics reports the median hourly wage for welders at $28.45 as of January 2026 with time-and-a-half overtime required after 40 hours under FLSA rules. Welders in manufacturing earn an additional $4.20 per hour on average for night shifts. Annual median earnings reach $59,176 for full-time roles.
Q How many hours per week can welders legally work in the United States without overtime pay in 2026?
The U.S. Department of Labor sets the standard workweek at 40 hours with overtime at 1.5 times the regular rate required after that threshold in 2026. Welders on federal contracts receive double time for hours over 48 in a workweek. Paid sick leave of up to 56 hours annually applies under the Families First Coronavirus Response Act extensions.
Q What education and experience are required to qualify for welder jobs in the United States in 2026?
The Bureau of Labor Statistics states a high school diploma plus 6-12 months of postsecondary welding training or apprenticeship is required for 2026 entry-level positions. Three years of documented experience is mandatory for structural welding roles under AWS D1.1 standards referenced by DOL. Certification in SMAW or GMAW processes must be completed before hire.
Q What documents are required to apply for welder positions through U.S. Department of Labor registered apprenticeships in 2026?
Applicants must submit Form ETA-671, high school transcripts, and proof of U.S. work authorization to DOL-registered programs by March 2026 deadlines. A valid driver's license and negative drug test results from a SAMHSA-certified lab are mandatory. Background checks via FBI fingerprinting are required for nuclear or pipeline welding tracks.
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