Restaurant Host
Company
JW Marriott Houston Downtown
Location
Harris County, TX
Job Type
Full-time
Posted
1 day ago
Via
via BeBee
Apply On
Job Description
Division JW Marriott Houston
Description
The Restaurant Host creates the first impression of the dining experience by providing a warm and professional welcome to guests. This role ensures smooth seating operations, efficient reservation management, and seamless communication with dining room and kitchen staff to support excellent guest service.
How You'll Shape The Experience & Future
• Greet guests upon arrival, escort them to tables, and provide menus.
• Schedule dining reservations, arrange parties, and coordinate special services for diners.
• Adjust and resolve guest complaints as directed by a supervisor.
• Assign and coordinate tasks for dining room staff to ensure prompt, courteous, and fair service.
• Inspect serving stations for neatness and cleanliness; requisition linens and supplies as needed.
• Ensure menus are clean, organized, and presentable.
• Notify servers of new tables and communicate with line cooks on large party arrivals.
• Train and mentor dining room employees as needed, including scheduling work hours and maintaining time records.
• Assist in planning menus, preparing beverages, and expediting food orders when necessary.
• Handle end-of-shift responsibilities such as totaling receipts, clearing the register, and collecting payments.
• Other duties as assigned.
KEY STRENGTHS FOR SUCCESS
• Strong interpersonal and communication skills with a guest-first approach.
• Ability to multitask and manage seating flow during peak times.
• Detail-oriented with a focus on cleanliness, organization, and presentation.
• Team-oriented with the ability to support and coordinate dining room staff.
• Professional demeanor and problem-solving skills to handle guest concerns.
Professional Experience
• Previous hospitality or guest service experience preferred.
• Experience in dining room operations or customer service roles is a plus.
ACADEMIC BACKGROUND
• High School Diploma or equivalent required.
Benefits
• Medical, dental, and vision (HSA available)
• Company-paid disability & life insurance
• Employee Assistance Program
• Supplemental benefits
• 401(k) with match
• Employee discounts
• Paid vacation & sick time
$13 an hour
Position Requirements
Successful completion of a background check is required prior to employment.
EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate.
HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.
Description
The Restaurant Host creates the first impression of the dining experience by providing a warm and professional welcome to guests. This role ensures smooth seating operations, efficient reservation management, and seamless communication with dining room and kitchen staff to support excellent guest service.
How You'll Shape The Experience & Future
• Greet guests upon arrival, escort them to tables, and provide menus.
• Schedule dining reservations, arrange parties, and coordinate special services for diners.
• Adjust and resolve guest complaints as directed by a supervisor.
• Assign and coordinate tasks for dining room staff to ensure prompt, courteous, and fair service.
• Inspect serving stations for neatness and cleanliness; requisition linens and supplies as needed.
• Ensure menus are clean, organized, and presentable.
• Notify servers of new tables and communicate with line cooks on large party arrivals.
• Train and mentor dining room employees as needed, including scheduling work hours and maintaining time records.
• Assist in planning menus, preparing beverages, and expediting food orders when necessary.
• Handle end-of-shift responsibilities such as totaling receipts, clearing the register, and collecting payments.
• Other duties as assigned.
KEY STRENGTHS FOR SUCCESS
• Strong interpersonal and communication skills with a guest-first approach.
• Ability to multitask and manage seating flow during peak times.
• Detail-oriented with a focus on cleanliness, organization, and presentation.
• Team-oriented with the ability to support and coordinate dining room staff.
• Professional demeanor and problem-solving skills to handle guest concerns.
Professional Experience
• Previous hospitality or guest service experience preferred.
• Experience in dining room operations or customer service roles is a plus.
ACADEMIC BACKGROUND
• High School Diploma or equivalent required.
Benefits
• Medical, dental, and vision (HSA available)
• Company-paid disability & life insurance
• Employee Assistance Program
• Supplemental benefits
• 401(k) with match
• Employee discounts
• Paid vacation & sick time
$13 an hour
Position Requirements
Successful completion of a background check is required prior to employment.
EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate.
HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.
Frequently Asked Questions
Quick answers about Restaurant Jobs
What is the federal minimum wage for restaurant servers in the United States in 2026?
As per the U.S. Department of Labor, the federal minimum wage for restaurant workers is $7.25 per hour as of January 1 2026. Tipped employees receive a cash wage of $2.13 per hour with tips required to reach the full $7.25 minimum. Overtime pay at 1.5 times the rate applies after 40 hours in a workweek.
How many hours can restaurant workers legally work per week without overtime in the United States in 2026?
As per the U.S. Department of Labor, non-exempt restaurant employees must receive overtime after 40 hours worked in a workweek during 2026. Employers must pay 1.5 times the regular rate for all hours over 40. Breaks of 30 minutes or more are not counted as working time if the employee is completely relieved of duties.
What work authorization documents are required for non-citizens applying to restaurant jobs in the United States in 2026?
As per U.S. Citizenship and Immigration Services, all new hires must complete Form I-9 by the end of their first day of work in 2026. Acceptable documents include a U.S. passport or green card combined with a driver's license. Employers must reverify work authorization before expiration of documents such as Employment Authorization Documents.
What tax withholding applies to restaurant tips in the United States in 2026?
As per the Internal Revenue Service, employers must withhold income tax, Social Security at 6.2 percent, and Medicare at 1.45 percent on all tips reported in 2026. Employees must report tips of $20 or more in a month to their employer by the 10th of the following month. Unreported tips are still subject to self-employment tax on Schedule SE.
