Operations Excellence Coach
Company
Wingstop Restaurants Inc.
Location
Dallas, TX
Job Type
Full-time
Posted
13 hours ago
Via
via LinkedIn
Apply On
Job Description
Company Description
Wingstop Restaurants Inc., founded in 1994 in Garland, Texas, is synonymous with bold flavors and a vibrant dining experience. Renowned for its 12 signature sauces and freshly made offerings, Wingstop has grown to over 3,000 locations globally, establishing itself as one of the fastest-growing restaurant brands in the industry. With a commitment to “Serve the World Flavor,” Wingstop invites employees to be part of a unique and dynamic workplace that mirrors the creativity and energy of its menu. Whether at the Restaurant Support Center in Dallas or in the field, joining Team Wing means being part of a brand that embraces individuality and momentum. Learn more at www.wingstop.com/careers.
Role Description
This is a full-time, on-site position located in Dallas, TX for an Operations Excellence Coach. In this role, you will work closely with operational teams to analyze and enhance restaurant performance. Key responsibilities include providing guidance on operational standards, developing and delivering training programs, and supporting team members to achieve business goals. You will also be monitoring compliance, identifying areas for improvement, and implementing best practices to ensure exceptional guest experiences and operational efficiency.
Qualifications
• Strong knowledge of restaurant operations, business processes, and quality systems
• Demonstrated ability in training, coaching, and mentoring teams
• Excellent analytical and problem-solving skills with a focus on operational excellence
• Proficiency in performance assessments, compliance monitoring, and process optimization
• Exceptional interpersonal communication and organizational skills
• Proven ability to work collaboratively within cross-functional teams
• Experience with hospitality or restaurant management software is a plus
• Bachelor's degree in Business, Hospitality Management, or related field preferred
• Flexibility to travel as needed to provide on-site support and coaching
Wingstop Restaurants Inc., founded in 1994 in Garland, Texas, is synonymous with bold flavors and a vibrant dining experience. Renowned for its 12 signature sauces and freshly made offerings, Wingstop has grown to over 3,000 locations globally, establishing itself as one of the fastest-growing restaurant brands in the industry. With a commitment to “Serve the World Flavor,” Wingstop invites employees to be part of a unique and dynamic workplace that mirrors the creativity and energy of its menu. Whether at the Restaurant Support Center in Dallas or in the field, joining Team Wing means being part of a brand that embraces individuality and momentum. Learn more at www.wingstop.com/careers.
Role Description
This is a full-time, on-site position located in Dallas, TX for an Operations Excellence Coach. In this role, you will work closely with operational teams to analyze and enhance restaurant performance. Key responsibilities include providing guidance on operational standards, developing and delivering training programs, and supporting team members to achieve business goals. You will also be monitoring compliance, identifying areas for improvement, and implementing best practices to ensure exceptional guest experiences and operational efficiency.
Qualifications
• Strong knowledge of restaurant operations, business processes, and quality systems
• Demonstrated ability in training, coaching, and mentoring teams
• Excellent analytical and problem-solving skills with a focus on operational excellence
• Proficiency in performance assessments, compliance monitoring, and process optimization
• Exceptional interpersonal communication and organizational skills
• Proven ability to work collaboratively within cross-functional teams
• Experience with hospitality or restaurant management software is a plus
• Bachelor's degree in Business, Hospitality Management, or related field preferred
• Flexibility to travel as needed to provide on-site support and coaching
Frequently Asked Questions
Quick answers about Restaurant Jobs
What is the federal minimum wage for restaurant servers in the United States in 2026?
As per the U.S. Department of Labor, the federal minimum wage for restaurant workers is $7.25 per hour as of January 1 2026. Tipped employees receive a cash wage of $2.13 per hour with tips required to reach the full $7.25 minimum. Overtime pay at 1.5 times the rate applies after 40 hours in a workweek.
How many hours can restaurant workers legally work per week without overtime in the United States in 2026?
As per the U.S. Department of Labor, non-exempt restaurant employees must receive overtime after 40 hours worked in a workweek during 2026. Employers must pay 1.5 times the regular rate for all hours over 40. Breaks of 30 minutes or more are not counted as working time if the employee is completely relieved of duties.
What work authorization documents are required for non-citizens applying to restaurant jobs in the United States in 2026?
As per U.S. Citizenship and Immigration Services, all new hires must complete Form I-9 by the end of their first day of work in 2026. Acceptable documents include a U.S. passport or green card combined with a driver's license. Employers must reverify work authorization before expiration of documents such as Employment Authorization Documents.
What tax withholding applies to restaurant tips in the United States in 2026?
As per the Internal Revenue Service, employers must withhold income tax, Social Security at 6.2 percent, and Medicare at 1.45 percent on all tips reported in 2026. Employees must report tips of $20 or more in a month to their employer by the 10th of the following month. Unreported tips are still subject to self-employment tax on Schedule SE.
