Security Officer - Dispatch Center

Security Officer - Dispatch Center


Company
Allied Universal
Location
Chicago, IL
Job Type
Full-time
Posted
6 days ago
Via
Allied Universal

Job Description
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Dispatch Center in Chicago, IL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch Officer at a premier commercial real estate location in Chicago, you will coordinate responses to security-related calls, monitor cameras and access control activity, and communicate clearly with officers and site teams. You will help maintain a welcoming environment through strong customer service and accurate reporting. At Allied Universal, you will thrive in an agile, reliable, and innovative culture that puts people first and delivers through teamwork with integrity.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:
Day
Time

Thur
10:30 PM - 07:00 AM

Fri
10:30 PM - 07:00 AM

Sat
10:30 PM - 07:00 AM

Sun
10:30 PM - 07:00 AM

Why Join Us:
• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:
• Provide customer service to tenants, visitors, and property management by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a commercial real estate location.
• Operate the dispatch function by monitoring alarms, cameras, radios, and phone lines; prioritize calls for service; and/or coordinate response with on-site personnel and local first responders as directed by post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner; document details, relay updates to leadership and/or property management, and complete required reports.
• Support building access control by verifying credentials, logging visitors and vendors, issuing temporary passes as directed, and/or coordinating after-hours access requests.
• Conduct regular and random patrols of interior and exterior areas, including lobbies, parking areas, and perimeter points, to help to deter unwanted activity and identify maintenance or security-related concerns.

Minimum Requirements:
• Access Control/Badge Experience is preferred.
• Comfortable Using Computer or Tablet is preferred.
• Guard Card/License is preferred.
• CPR Certification is preferred.
• Customer Service Experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Frequently Asked Questions

Quick answers about Packing Jobs

Q What is the minimum wage for Packing Jobs in the United States?
As per the U.S. Department of Labor, the minimum wage for packing jobs in the United States is $7.25 per hour as of 2026. Non-exempt packing workers must receive overtime compensation at 1.5 times their regular rate for all hours worked beyond 40 in a workweek.
Q What are the required working hours, overtime rules, and leave benefits for packing jobs in the United States?
The Fair Labor Standards Act mandates a 40-hour workweek for packing jobs, with mandatory overtime pay after 40 hours as of 2026. Eligible employees receive up to 12 weeks of unpaid, job-protected leave under the Family and Medical Leave Act after completing 12 months of service with their employer.
Q What tax withholdings apply to packing job wages in the United States?
Packing job employees must have 6.2 percent Social Security tax and 1.45 percent Medicare tax withheld from wages under FICA as of 2026. Employers also withhold federal income tax based on IRS Publication 15 tables, with an additional 0.9 percent Medicare surtax applying to wages over $200,000 for single filers.
Q What visa or work permit requirements apply to non-citizens seeking packing jobs in the United States?
Non-citizens must obtain employment authorization through USCIS before starting packing jobs, typically via H-2B temporary non-agricultural worker visas with a 2026 annual cap of 66,000. Employers must file Form I-129 and demonstrate no qualified U.S. workers are available.
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