Security Officer Customer Service Patrol
Company
Allied Universal
Location
Dallas, TX
Job Type
Full-time
Posted
14 hours ago
Via
via Indeed
Job Description
Security Officer Customer Service Patrol
Overview
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
As a Security Officer Customer Service Patrol in Dallas, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as an unarmed patrol officer in a commercial real estate location, where you will monitor assigned areas, conduct routine patrols, remain visible to help deter security-related incidents, and deliver exceptional customer service and communication. In this role, you will support a welcoming environment through teamwork, integrity, and a caring approach while bringing an agile, reliable, and innovative mindset to each shift.
Position Type: Full Time
Pay Rate: $16.75 / Hour
Job Schedule:
DayTimeTue11:00 PM - 07:00 AMWed11:00 PM - 07:00 AMSat11:00 PM - 07:00 AMSun11:00 PM - 07:00 AM
What You'll Do:
• Provide customer service to tenants, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities as appropriate for the location.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, and communicate relevant information to site contacts and/or Allied Universal leadership.
• Conduct regular and random patrols throughout the property, including common areas, parking areas, entrances, and perimeter locations, to help to deter unwanted activity and/or identify unusual conditions.
• Monitor access points and observe on-site activity, documenting incidents and/or maintenance-related concerns and reporting them through the proper channels.
• Support daily operations at a commercial real estate location by assisting with directions, answering general questions, and helping to address security-related concerns in a professional manner.
Minimum Requirements:
• Comfortable using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.
• A guard card and/or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.
Why Join Us:
• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1598147
Overview
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
As a Security Officer Customer Service Patrol in Dallas, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as an unarmed patrol officer in a commercial real estate location, where you will monitor assigned areas, conduct routine patrols, remain visible to help deter security-related incidents, and deliver exceptional customer service and communication. In this role, you will support a welcoming environment through teamwork, integrity, and a caring approach while bringing an agile, reliable, and innovative mindset to each shift.
Position Type: Full Time
Pay Rate: $16.75 / Hour
Job Schedule:
DayTimeTue11:00 PM - 07:00 AMWed11:00 PM - 07:00 AMSat11:00 PM - 07:00 AMSun11:00 PM - 07:00 AM
What You'll Do:
• Provide customer service to tenants, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities as appropriate for the location.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, and communicate relevant information to site contacts and/or Allied Universal leadership.
• Conduct regular and random patrols throughout the property, including common areas, parking areas, entrances, and perimeter locations, to help to deter unwanted activity and/or identify unusual conditions.
• Monitor access points and observe on-site activity, documenting incidents and/or maintenance-related concerns and reporting them through the proper channels.
• Support daily operations at a commercial real estate location by assisting with directions, answering general questions, and helping to address security-related concerns in a professional manner.
Minimum Requirements:
• Comfortable using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.
• A guard card and/or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.
Why Join Us:
• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1598147
Frequently Asked Questions
Quick answers about Packing Jobs
What is the minimum wage for Packing Jobs in the United States?
As per the U.S. Department of Labor, the minimum wage for packing jobs in the United States is $7.25 per hour as of 2026. Non-exempt packing workers must receive overtime compensation at 1.5 times their regular rate for all hours worked beyond 40 in a workweek.
What are the required working hours, overtime rules, and leave benefits for packing jobs in the United States?
The Fair Labor Standards Act mandates a 40-hour workweek for packing jobs, with mandatory overtime pay after 40 hours as of 2026. Eligible employees receive up to 12 weeks of unpaid, job-protected leave under the Family and Medical Leave Act after completing 12 months of service with their employer.
What tax withholdings apply to packing job wages in the United States?
Packing job employees must have 6.2 percent Social Security tax and 1.45 percent Medicare tax withheld from wages under FICA as of 2026. Employers also withhold federal income tax based on IRS Publication 15 tables, with an additional 0.9 percent Medicare surtax applying to wages over $200,000 for single filers.
What visa or work permit requirements apply to non-citizens seeking packing jobs in the United States?
Non-citizens must obtain employment authorization through USCIS before starting packing jobs, typically via H-2B temporary non-agricultural worker visas with a 2026 annual cap of 66,000. Employers must file Form I-129 and demonstrate no qualified U.S. workers are available.
