Operations Excellence Coach
Company
Wingstop Restaurants Inc.
Location
Dallas, TX
Job Type
Full-time
Posted
13 hours ago
Via
via LinkedIn
Apply On
Job Description
Company Description
Wingstop Restaurants Inc., founded in 1994 in Garland, Texas, is synonymous with bold flavors and a vibrant dining experience. Renowned for its 12 signature sauces and freshly made offerings, Wingstop has grown to over 3,000 locations globally, establishing itself as one of the fastest-growing restaurant brands in the industry. With a commitment to “Serve the World Flavor,” Wingstop invites employees to be part of a unique and dynamic workplace that mirrors the creativity and energy of its menu. Whether at the Restaurant Support Center in Dallas or in the field, joining Team Wing means being part of a brand that embraces individuality and momentum. Learn more at www.wingstop.com/careers.
Role Description
This is a full-time, on-site position located in Dallas, TX for an Operations Excellence Coach. In this role, you will work closely with operational teams to analyze and enhance restaurant performance. Key responsibilities include providing guidance on operational standards, developing and delivering training programs, and supporting team members to achieve business goals. You will also be monitoring compliance, identifying areas for improvement, and implementing best practices to ensure exceptional guest experiences and operational efficiency.
Qualifications
• Strong knowledge of restaurant operations, business processes, and quality systems
• Demonstrated ability in training, coaching, and mentoring teams
• Excellent analytical and problem-solving skills with a focus on operational excellence
• Proficiency in performance assessments, compliance monitoring, and process optimization
• Exceptional interpersonal communication and organizational skills
• Proven ability to work collaboratively within cross-functional teams
• Experience with hospitality or restaurant management software is a plus
• Bachelor's degree in Business, Hospitality Management, or related field preferred
• Flexibility to travel as needed to provide on-site support and coaching
Wingstop Restaurants Inc., founded in 1994 in Garland, Texas, is synonymous with bold flavors and a vibrant dining experience. Renowned for its 12 signature sauces and freshly made offerings, Wingstop has grown to over 3,000 locations globally, establishing itself as one of the fastest-growing restaurant brands in the industry. With a commitment to “Serve the World Flavor,” Wingstop invites employees to be part of a unique and dynamic workplace that mirrors the creativity and energy of its menu. Whether at the Restaurant Support Center in Dallas or in the field, joining Team Wing means being part of a brand that embraces individuality and momentum. Learn more at www.wingstop.com/careers.
Role Description
This is a full-time, on-site position located in Dallas, TX for an Operations Excellence Coach. In this role, you will work closely with operational teams to analyze and enhance restaurant performance. Key responsibilities include providing guidance on operational standards, developing and delivering training programs, and supporting team members to achieve business goals. You will also be monitoring compliance, identifying areas for improvement, and implementing best practices to ensure exceptional guest experiences and operational efficiency.
Qualifications
• Strong knowledge of restaurant operations, business processes, and quality systems
• Demonstrated ability in training, coaching, and mentoring teams
• Excellent analytical and problem-solving skills with a focus on operational excellence
• Proficiency in performance assessments, compliance monitoring, and process optimization
• Exceptional interpersonal communication and organizational skills
• Proven ability to work collaboratively within cross-functional teams
• Experience with hospitality or restaurant management software is a plus
• Bachelor's degree in Business, Hospitality Management, or related field preferred
• Flexibility to travel as needed to provide on-site support and coaching
Frequently Asked Questions
Quick answers about Packing Jobs
What is the minimum wage for Packing Jobs in the United States?
As per the U.S. Department of Labor, the minimum wage for packing jobs in the United States is $7.25 per hour as of 2026. Non-exempt packing workers must receive overtime compensation at 1.5 times their regular rate for all hours worked beyond 40 in a workweek.
What are the required working hours, overtime rules, and leave benefits for packing jobs in the United States?
The Fair Labor Standards Act mandates a 40-hour workweek for packing jobs, with mandatory overtime pay after 40 hours as of 2026. Eligible employees receive up to 12 weeks of unpaid, job-protected leave under the Family and Medical Leave Act after completing 12 months of service with their employer.
What tax withholdings apply to packing job wages in the United States?
Packing job employees must have 6.2 percent Social Security tax and 1.45 percent Medicare tax withheld from wages under FICA as of 2026. Employers also withhold federal income tax based on IRS Publication 15 tables, with an additional 0.9 percent Medicare surtax applying to wages over $200,000 for single filers.
What visa or work permit requirements apply to non-citizens seeking packing jobs in the United States?
Non-citizens must obtain employment authorization through USCIS before starting packing jobs, typically via H-2B temporary non-agricultural worker visas with a 2026 annual cap of 66,000. Employers must file Form I-129 and demonstrate no qualified U.S. workers are available.
