Shift Leader
Company
Papa Johns
Location
Los Angeles, CA
Job Type
Part-time
Via
via Papa John's Jobs
Job Description
Shift Leader
The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.
Responsibilities
• Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company’s product goal. Commits to meeting the needs and expectations of the restaurant’s customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.
• Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.
• Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.
• Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss.
Key Ingredients
• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred
• Previous restaurant shift lead experience preferred
Skills: Cash management; planning and organization; effective communication
• Cash Management
• Effective Communication
• Planning & Organaization
The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.
Responsibilities
• Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company’s product goal. Commits to meeting the needs and expectations of the restaurant’s customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.
• Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.
• Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.
• Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss.
Key Ingredients
• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred
• Previous restaurant shift lead experience preferred
Skills: Cash management; planning and organization; effective communication
• Cash Management
• Effective Communication
• Planning & Organaization
Frequently Asked Questions
Quick answers about Packing Jobs
What is the minimum wage for Packing Jobs in the United States?
As per the U.S. Department of Labor, the minimum wage for packing jobs in the United States is $7.25 per hour as of 2026. Non-exempt packing workers must receive overtime compensation at 1.5 times their regular rate for all hours worked beyond 40 in a workweek.
What are the required working hours, overtime rules, and leave benefits for packing jobs in the United States?
The Fair Labor Standards Act mandates a 40-hour workweek for packing jobs, with mandatory overtime pay after 40 hours as of 2026. Eligible employees receive up to 12 weeks of unpaid, job-protected leave under the Family and Medical Leave Act after completing 12 months of service with their employer.
What tax withholdings apply to packing job wages in the United States?
Packing job employees must have 6.2 percent Social Security tax and 1.45 percent Medicare tax withheld from wages under FICA as of 2026. Employers also withhold federal income tax based on IRS Publication 15 tables, with an additional 0.9 percent Medicare surtax applying to wages over $200,000 for single filers.
What visa or work permit requirements apply to non-citizens seeking packing jobs in the United States?
Non-citizens must obtain employment authorization through USCIS before starting packing jobs, typically via H-2B temporary non-agricultural worker visas with a 2026 annual cap of 66,000. Employers must file Form I-129 and demonstrate no qualified U.S. workers are available.
