Shuttle Driver

As a Shuttle Driver at our retail complex, you play a key role in creating a convenient, welcoming, and safe experience for every guest. You'll be responsible for operating a passenger shuttle vehicle along a designated route, assisting guests with boarding and exiting, and ensuring timely pickups and drop-offs at designated stops throughout the property. Your friendliness and attentiveness set the tone for the guest experience.

KEY RESPONSIBILITIES

Guest Transportation & Safety
• Safely operate a shuttle vehicle along assigned routes within the complex
• Greet all passengers warmly and provide assistance as needed during boarding and exiting
• Ensure all guests are transported safely, comfortably, and efficiently
• Adhere to scheduled pickup/drop-off times and remain alert to traffic and pedestrian activity
• Provide information to guests about stops, directions, or property amenities when asked

Vehicle Operation & Care
• Perform routine inspections of the vehicle at the beginning and end of each shift
• Keep shuttle clean, fueled, and free of trash or hazards
• Report any mechanical issues or safety concerns promptly to management
• Ensure the shuttle is parked in a secure and appropriate area when not in use

Customer Service & Support
• Provide a friendly and helpful presence to all visitors
• Notify security or management of any emergencies or unusual guest behavior
• Maintain a calm and courteous demeanor at all times, even during busy hours
• Be proactive in identifying guest needs and delivering a helpful solution

PHYSICAL REQUIREMENTS
• Ability to sit for extended periods while driving
• Must be able to assist passengers with mobility needs (if applicable)
• Occasional walking and standing required when assisting or inspecting the vehicle
• Must be able to lift up to 25 lbs occasionally (for loading small items or signs)

SCHEDULE & ENVIRONMENT
• Shift: FULLTIME Monday- 8a-8p Thurs-Sat 8:30a-6p
• Entire shift takes place outdoors and on property grounds
• Uniform and safety vest provided
• Shuttle route includes scheduled stops and may require quick turnarounds

WHY WORK WITH US?
• Consistent, flexible scheduling
• A fun, fast-paced outdoor environment
• Be part of the guest experience from the very first hello
• Opportunities for advancement into valet or leadership roles

What we're looking for:
• Must be at least 25 years of age
• Valid Texas driver’s license and clean driving record required
• Previous experience operating a shuttle, golf cart, or large passenger vehicle is preferred
• Strong customer service skills and communication abilities
• Ability to operate a vehicle safely in high-traffic pedestrian environments
• Comfortable working independently outdoors in varied weather conditions
• Must pass a background check and drug screening