Security Officer Dispatch Operator

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Operator in Dallas, TX, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join Allied Universal at a dynamic manufacturing and industrial location as a Dispatch professional, where you will monitor activity, coordinate communications, document incidents, and support officer response across the site. This role blends technology, teamwork, and customer service while helping to promote a secure environment. Bring your professionalism to a caring, agile, reliable, and innovative team that puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: $22.00 / Hour

Job Schedule:
DayTimeMon06:00 AM - 02:00 PMTue06:00 AM - 02:00 PMWed06:00 AM - 02:00 PMThur06:00 AM - 02:00 PMFri06:00 AM - 02:00 PM

What You'll Do:
• Provide customer service to employees, visitors, and/or vendors by following site-specific procedures, answering calls, and relaying information for security-related matters at the location.
• Monitor radios, phones, alarms, cameras, and/or other communication systems to receive reports of incidents, maintenance concerns, and emergency situations, then route information to the appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting details and helping coordinate security-related response activities across the site.
• Maintain accurate dispatch logs, incident records, and shift activity reports, noting calls for service, officer status, and key events during daily operations.
• Support site operations by communicating post assignments, tracking routine and priority requests, and helping to deter unauthorized activity through timely reporting and coordination.

Minimum Requirements:
• At least 1 year of security-related experience is required.
• A state, county, or city issued security-related license is preferred.
• Customer service experience is preferred.
• CPR and First Aid certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:
• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
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If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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