Assistant Operations Manager, Cleaning
Company
PRINCE'S LANDSCAPE PTE. LTD.
Location
Singapore
Salary
$3.5K–$4K a month
Posted
3 days ago
Via
via MyCareersFuture
Job Description
The Cleaning Assistant Operations Manager is responsible for overseeing the daily operations of cleaning services across multiple sites. This role ensures service quality, manpower efficiency, client satisfaction, and compliance with industry standards, while supporting business growth and operational excellence.
Key Responsibilities
• Oversee daily cleaning operations across all assigned sites (office, commercial, hotel, etc.)
• Ensure all sites meet service standards, KPIs, and contractual requirements
• Conduct regular site inspections and audits to maintain quality control
• Develop and implement operational SOPs and workflows
• Plan and allocate manpower efficiently based on site requirements
• Work closely with HR on recruitment, onboarding, and retention of cleaners
• Manage staff attendance, scheduling, and overtime planning
• Ensure proper deployment of trained and competent workers
• Coordinate with L&D team to ensure all staff complete required training and OJT
• Conduct on-site training, toolbox meetings, and refresher sessions
• Ensure all employees meet competency standards for their roles
• Act as the main point of contact for clients regarding operations
• Handle client feedback, complaints, and service recovery promptly
• Build strong client relationships to support retention and upselling opportunities
• Ensure compliance with NEA regulations, ISO standards, and workplace safety requirements
• Monitor and enforce proper use of chemicals, equipment, and PPE
• Maintain documentation such as risk assessments, checklists, and incident reports
• Monitor operational costs including manpower, materials, and equipment
• Ensure operations run within approved budgets
• Support pricing and costing analysis for tenders and renewals
• Manage cleaning equipment, tools, and chemical inventory
• Ensure proper maintenance and replacement planning
• Coordinate with vendors and suppliers for procurement
• Prepare weekly/monthly operational reports (attendance, performance, incidents)
• Track KPIs such as productivity, absenteeism, and service quality
• Maintain proper documentation for audits and client requirements
Requirements
• Diploma or Degree in Facilities Management, Business, or related field
• Minimum 3–5 years of experience in cleaning or facilities management
• Strong leadership and team management skills
• Good communication and client management abilities
• Knowledge of NEA regulations, ISO standards, and workplace safety practices
• Proficient in Microsoft Office (Excel, Word, reporting tools)
Key Responsibilities
• Oversee daily cleaning operations across all assigned sites (office, commercial, hotel, etc.)
• Ensure all sites meet service standards, KPIs, and contractual requirements
• Conduct regular site inspections and audits to maintain quality control
• Develop and implement operational SOPs and workflows
• Plan and allocate manpower efficiently based on site requirements
• Work closely with HR on recruitment, onboarding, and retention of cleaners
• Manage staff attendance, scheduling, and overtime planning
• Ensure proper deployment of trained and competent workers
• Coordinate with L&D team to ensure all staff complete required training and OJT
• Conduct on-site training, toolbox meetings, and refresher sessions
• Ensure all employees meet competency standards for their roles
• Act as the main point of contact for clients regarding operations
• Handle client feedback, complaints, and service recovery promptly
• Build strong client relationships to support retention and upselling opportunities
• Ensure compliance with NEA regulations, ISO standards, and workplace safety requirements
• Monitor and enforce proper use of chemicals, equipment, and PPE
• Maintain documentation such as risk assessments, checklists, and incident reports
• Monitor operational costs including manpower, materials, and equipment
• Ensure operations run within approved budgets
• Support pricing and costing analysis for tenders and renewals
• Manage cleaning equipment, tools, and chemical inventory
• Ensure proper maintenance and replacement planning
• Coordinate with vendors and suppliers for procurement
• Prepare weekly/monthly operational reports (attendance, performance, incidents)
• Track KPIs such as productivity, absenteeism, and service quality
• Maintain proper documentation for audits and client requirements
Requirements
• Diploma or Degree in Facilities Management, Business, or related field
• Minimum 3–5 years of experience in cleaning or facilities management
• Strong leadership and team management skills
• Good communication and client management abilities
• Knowledge of NEA regulations, ISO standards, and workplace safety practices
• Proficient in Microsoft Office (Excel, Word, reporting tools)
Frequently Asked Questions
Quick answers about Packing Jobs
What is the median monthly salary for packing jobs in Singapore warehouses in 2026?
The Ministry of Manpower reports the median basic wage for warehouse packers at SGD 2,450 per month as of 1 January 2026, with overtime paid at 1.5 times the hourly rate after 44 hours weekly. Employers must pay at least SGD 2,100 for entry-level roles under Progressive Wage Model requirements for logistics. CPF contributions start at 20% employee and 17% employer share on top of this amount.
What work permit requirements apply to foreigners applying for packing jobs in Singapore?
Foreign workers for packing roles must hold a valid Work Permit issued by the Ministry of Manpower with a monthly levy of SGD 400 for basic skilled workers as of 2026. Applicants need a valid passport, medical check within 14 days of arrival, and employer sponsorship before entry. The permit duration is up to 24 months initially with renewal possible only if the worker is under 50 years old.
What education and experience are required for packing jobs in Singapore?
Packing positions require no formal education beyond Secondary 2 level and accept workers aged 16 and above per Ministry of Manpower guidelines effective 2026. Prior warehouse experience of at least 3 months is mandatory for foreign Work Permit holders to qualify for the lower levy tier of SGD 300 monthly. Local applicants face no experience threshold but must complete the 1-day Safety Orientation Course.
What documents are needed to apply for a packing job in Singapore?
Applicants must submit NRIC or passport, recent passport-sized photo, educational certificates if any, and CPF statement for the past 12 months to the Ministry of Manpower-approved employer. Foreigners additionally require a signed Work Permit application form and IPA letter before arrival by 31 December 2026. All documents must be submitted within 7 working days of job offer acceptance.
