Operations Officer - Security
Company
Goldenhand Management
Location
Cebu City, Cebu
Job Type
Full-time
Via
via BeBee
Apply On
Job Description
Operations Officer – 51st Security Agency
Job Summary:
The Operations Officer is responsible for overseeing daily security operations, ensuring proper deployment of guards, maintaining client satisfaction, and enforcing company policies and standards. This role serves as the key link between management, field personnel, and clients.
Key Responsibilities:
• Supervise and monitor daily deployment of security personnel across assigned sites
• Ensure all guards are complete, on time, and properly equipped
• Conduct regular site inspections and spot checks
• Address client concerns and ensure service satisfaction
• Prepare and submit incident reports, daily logs, and operational updates
• Coordinate with HR for staffing requirements, replacements, and disciplinary actions
• Ensure compliance with company policies and security protocols
• Investigate incidents, security breaches, and submit recommendations
• Manage scheduling, relievers, and emergency deployments
• Maintain strong communication with clients and internal teams
Qualifications:
• Bachelor’s degree in Criminology, Security Management, or related field
• Preferably with security agency or law enforcement experience
• Strong leadership and problem-solving skills
• Excellent communication and client-handling ability
• Willing to work on flexible hours and handle field operations
• Knowledge of security protocols, incident handling, and reporting
Key Skills:
• Operations management
• Leadership and team supervision
• Crisis and incident handling
• Client relationship management
• Reporting and documentation
Job Type: Full-time
Pay: Php18,000.00 - Php25,000.00 per month
Benefits
• Company events
• Opportunities for promotion
Work Location: In person
Job Summary:
The Operations Officer is responsible for overseeing daily security operations, ensuring proper deployment of guards, maintaining client satisfaction, and enforcing company policies and standards. This role serves as the key link between management, field personnel, and clients.
Key Responsibilities:
• Supervise and monitor daily deployment of security personnel across assigned sites
• Ensure all guards are complete, on time, and properly equipped
• Conduct regular site inspections and spot checks
• Address client concerns and ensure service satisfaction
• Prepare and submit incident reports, daily logs, and operational updates
• Coordinate with HR for staffing requirements, replacements, and disciplinary actions
• Ensure compliance with company policies and security protocols
• Investigate incidents, security breaches, and submit recommendations
• Manage scheduling, relievers, and emergency deployments
• Maintain strong communication with clients and internal teams
Qualifications:
• Bachelor’s degree in Criminology, Security Management, or related field
• Preferably with security agency or law enforcement experience
• Strong leadership and problem-solving skills
• Excellent communication and client-handling ability
• Willing to work on flexible hours and handle field operations
• Knowledge of security protocols, incident handling, and reporting
Key Skills:
• Operations management
• Leadership and team supervision
• Crisis and incident handling
• Client relationship management
• Reporting and documentation
Job Type: Full-time
Pay: Php18,000.00 - Php25,000.00 per month
Benefits
• Company events
• Opportunities for promotion
Work Location: In person
Frequently Asked Questions
Quick answers about Security Guard Jobs
What is the daily minimum wage for security guards in the National Capital Region as of 2026?
As per the Department of Labor and Employment, the minimum wage for security guards in the National Capital Region is PHP 645 per day as of January 2026. Security guards receive an additional PHP 129 per day for night shift differential when working between 10 PM and 6 AM.
What education and experience are required to apply for a security guard position in the Philippines?
As per the Department of Labor and Employment, applicants for security guard jobs must have completed at least high school or equivalent and hold a valid Security Guard License from the Philippine National Police. No prior experience is mandated for entry-level roles but a clean NBI clearance dated within the last three months is mandatory.
Which documents are needed to apply for security guard jobs through DOLE-accredited agencies?
As per the Department of Labor and Employment, applicants must submit a valid Security Guard License, NBI clearance, birth certificate, and medical certificate from a DOH-accredited clinic. All documents must be original or notarized copies submitted in person at the agency office before any deployment.
What are the standard working hours and leave entitlements for security guards in the Philippines?
As per the Department of Labor and Employment, security guards work a maximum of eight hours per day and six days per week with at least one rest day. They are entitled to five days of service incentive leave after one year of service plus 13th month pay computed at one-twelfth of total basic salary.
