Restaurant General Manager

Restaurant General Manager


Company
InterContinental Hotels Group
Location
Kuwait City
Job Type
Full-time
Posted
3 days ago
Via
via Jooble

Job Description
Responsibilities
• Lead daily restaurant operations and ensure high service standards in line with hotel procedures and brand requirements.
• Represent the outlet in daily F&B meetings and other operational meetings as required.
• Conduct daily team briefings to review service standards, guest feedback, promotions, and operational updates.
• Prepare staff schedules based on forecasts, business levels, and special events.
• Monitor staff attendance, performance, grooming, and conduct regular evaluations.
• Ensure all team members comply with InterContinental grooming and service standards.
• Oversee sanitation, hygiene, and cleanliness in coordination with Housekeeping and Stewarding.
• Ensure service stations, bar areas, and operating equipment are properly maintained and stocked at par levels.
• Control beverage, cigar, and cigarette stocks in line with hotel procedures.
• Monitor casual labor and overtime to ensure labor costs remain within the approved budget.
• Maintain strong guest engagement by welcoming, seating, and thanking guests upon departure.
• Handle guest feedback and complaints professionally and implement corrective actions when necessary.
• Maintain updated records of regular and VIP guest preferences to enhance personalized service.
• Promote upselling initiatives to maximize revenue and achieve sales targets.
• Support and organize outlet promotions and marketing activities to drive business.
• Monitor competitor outlets and provide market feedback reports.
• Ensure compliance with licensing laws and regulations related to alcohol service.
• Maintain accurate department records, booking procedures, and table plans.
• Delegate responsibilities effectively to ensure smooth operations during all service periods.
• Foster a positive work environment that promotes team morale, motivation, and efficiency.
• Maintain confidentiality of business and guest information.
• Ensure full compliance with health, safety, and FLS policies, including proper use of safety equipment and reporting of hazards or incidents.
• Perform any other duties as assigned by senior management.
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Frequently Asked Questions

Quick answers about Plumber Jobs

Q What is the minimum wage for Plumber Jobs in Kuwait?
As per the Public Authority for Manpower, the minimum wage for plumber roles in Kuwait is 90 KWD per month as of January 2026 for non-Kuwaiti workers in the private sector. Overtime must be paid at 1.25 times the hourly rate for hours exceeding 8 per day. Employers must deposit salaries into local bank accounts by the 7th of each month.
Q What work permit and visa documents are required for foreign plumbers applying to jobs in Kuwait?
Foreign plumbers need a work permit issued by the Public Authority for Manpower valid for 1-3 years and an entry visa stamped within 60 days of arrival. Required documents include a valid passport, medical fitness certificate from an approved center, and a no-objection certificate from the sponsor. The employer must pay a 100 KWD permit fee.
Q What education and experience are required to qualify for plumber jobs in Kuwait?
Plumbers must hold at least a secondary school certificate plus 2 years of verified experience in plumbing systems as listed by the Public Authority for Manpower. A trade test certificate from an approved institute is mandatory for applicants from India, Philippines, and Egypt. Kuwaiti nationals receive priority under the 2026 nationalization quotas requiring 15% Kuwaiti hires in contracting firms.
Q What is the step-by-step application process and list of documents for plumber positions in Kuwait?
Submit an online application through the Public Authority for Manpower portal with a passport copy, 4 photos, educational certificates attested by the Kuwait Embassy, and a signed employment contract. The process takes 15-30 days after the employer registers the job offer. A 25 KWD processing fee applies for the work authorization card.
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