Housekeeping Order Taker
Company
Hilton Luxor Resort & Spa
Location
Kuwait City
Job Type
Full-time
Posted
12 days ago
Via
via GulfTalent.com
Apply On
Job Description
As a Housekeeping-Order Taker, you would be responsible for answering all telephones, dispatching via 2-way communication system, and generating computerized reports to ensure department compliance with service standards.
What will I be doing?
As a Housekeeping-Order Taker, you will be responsible for performing the following tasks to the highest standards:
• Handle team member and guest requests by delegating to the appropriate individuals and follow up to ensure department and hotel standards are met
• Maintain the computerized Work Order System. This requires logging and recording all service requests, implementation, distribution, and closing of all Work Orders
• Ensure vacant/ready rooms are available to the Front Office through coordination with the Floor Supervisor team
• Respond to all emergency calls which includes monitoring the alarm system
• Dispatch and direct the proper crafts to the location, notifying other departments and the alarm company of the situation
• Coordinate and control all office traffic
• Present a positive, professional, and courteous image to ensure guest satisfaction
• Maintain the brand's high quality standards
• Ability to remain calm and perform all essential functions during emergency situations
• Maintain control of guest supplies, prepare the needed supplies for requisitions, and handle lost and found
What are we looking for?
A Housekeeping - Order Taker serving Hilton Brand Hotels is always working on behalf of our guests and collaborating with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Prior customer service, administrative support, or housekeeping experience required
• It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Grade school education
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value.
What will I be doing?
As a Housekeeping-Order Taker, you will be responsible for performing the following tasks to the highest standards:
• Handle team member and guest requests by delegating to the appropriate individuals and follow up to ensure department and hotel standards are met
• Maintain the computerized Work Order System. This requires logging and recording all service requests, implementation, distribution, and closing of all Work Orders
• Ensure vacant/ready rooms are available to the Front Office through coordination with the Floor Supervisor team
• Respond to all emergency calls which includes monitoring the alarm system
• Dispatch and direct the proper crafts to the location, notifying other departments and the alarm company of the situation
• Coordinate and control all office traffic
• Present a positive, professional, and courteous image to ensure guest satisfaction
• Maintain the brand's high quality standards
• Ability to remain calm and perform all essential functions during emergency situations
• Maintain control of guest supplies, prepare the needed supplies for requisitions, and handle lost and found
What are we looking for?
A Housekeeping - Order Taker serving Hilton Brand Hotels is always working on behalf of our guests and collaborating with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Prior customer service, administrative support, or housekeeping experience required
• It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Grade school education
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value.
Frequently Asked Questions
Quick answers about Plumber Jobs
What is the minimum wage for Plumber Jobs in Kuwait?
As per the Public Authority for Manpower, the minimum wage for plumber roles in Kuwait is 90 KWD per month as of January 2026 for non-Kuwaiti workers in the private sector. Overtime must be paid at 1.25 times the hourly rate for hours exceeding 8 per day. Employers must deposit salaries into local bank accounts by the 7th of each month.
What work permit and visa documents are required for foreign plumbers applying to jobs in Kuwait?
Foreign plumbers need a work permit issued by the Public Authority for Manpower valid for 1-3 years and an entry visa stamped within 60 days of arrival. Required documents include a valid passport, medical fitness certificate from an approved center, and a no-objection certificate from the sponsor. The employer must pay a 100 KWD permit fee.
What education and experience are required to qualify for plumber jobs in Kuwait?
Plumbers must hold at least a secondary school certificate plus 2 years of verified experience in plumbing systems as listed by the Public Authority for Manpower. A trade test certificate from an approved institute is mandatory for applicants from India, Philippines, and Egypt. Kuwaiti nationals receive priority under the 2026 nationalization quotas requiring 15% Kuwaiti hires in contracting firms.
What is the step-by-step application process and list of documents for plumber positions in Kuwait?
Submit an online application through the Public Authority for Manpower portal with a passport copy, 4 photos, educational certificates attested by the Kuwait Embassy, and a signed employment contract. The process takes 15-30 days after the employer registers the job offer. A 25 KWD processing fee applies for the work authorization card.
