Restaurant General Manager

Restaurant General Manager


Company
InterContinental Hotels Group
Location
Kuwait City
Job Type
Full-time
Posted
3 days ago
Via
via Jooble

Job Description
Responsibilities
• Lead daily restaurant operations and ensure high service standards in line with hotel procedures and brand requirements.
• Represent the outlet in daily F&B meetings and other operational meetings as required.
• Conduct daily team briefings to review service standards, guest feedback, promotions, and operational updates.
• Prepare staff schedules based on forecasts, business levels, and special events.
• Monitor staff attendance, performance, grooming, and conduct regular evaluations.
• Ensure all team members comply with InterContinental grooming and service standards.
• Oversee sanitation, hygiene, and cleanliness in coordination with Housekeeping and Stewarding.
• Ensure service stations, bar areas, and operating equipment are properly maintained and stocked at par levels.
• Control beverage, cigar, and cigarette stocks in line with hotel procedures.
• Monitor casual labor and overtime to ensure labor costs remain within the approved budget.
• Maintain strong guest engagement by welcoming, seating, and thanking guests upon departure.
• Handle guest feedback and complaints professionally and implement corrective actions when necessary.
• Maintain updated records of regular and VIP guest preferences to enhance personalized service.
• Promote upselling initiatives to maximize revenue and achieve sales targets.
• Support and organize outlet promotions and marketing activities to drive business.
• Monitor competitor outlets and provide market feedback reports.
• Ensure compliance with licensing laws and regulations related to alcohol service.
• Maintain accurate department records, booking procedures, and table plans.
• Delegate responsibilities effectively to ensure smooth operations during all service periods.
• Foster a positive work environment that promotes team morale, motivation, and efficiency.
• Maintain confidentiality of business and guest information.
• Ensure full compliance with health, safety, and FLS policies, including proper use of safety equipment and reporting of hazards or incidents.
• Perform any other duties as assigned by senior management.
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Frequently Asked Questions

Quick answers about Driver Jobs

Q What is the minimum wage for heavy vehicle drivers in Kuwait as of 2026?
As per the Ministry of Social Affairs and Labour, the minimum wage for driver jobs in Kuwait is 150 KWD per month as of January 2026. This applies to commercial drivers working 8 hours daily with overtime at 1.25 KWD per hour after that limit.
Q How do expats apply for a driver work permit in Kuwait in 2026?
As per the Ministry of Social Affairs and Labour, expats must obtain a work permit sponsored by a Kuwaiti employer before entering for driver jobs in 2026. The permit costs 50 KWD and requires a valid international driving license converted within 30 days of arrival.
Q What experience is needed for a driving job in Kuwait in 2026?
As per the Ministry of Social Affairs and Labour, applicants for driver jobs in Kuwait require at least 3 years of proven driving experience as of 2026. A valid heavy vehicle license from the home country must be submitted with the application.
Q Which documents are required to apply for driver positions in Kuwait?
As per the Ministry of Social Affairs and Labour, the application for driver jobs in Kuwait needs a passport, attested driving license, medical certificate and police clearance as of 2026. All documents must be submitted through the employer to the labour ministry within 60 days.
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