Driver Services & Operations Administrator

Driver Services & Operations Administrator


Company
CHECKER CAB
Location
Calgary, AB
Job Type
Full-time
Salary
$21 an hour
Posted
4 hours ago
Via
via Indeed

Job Description
Driver Services & Operations Administrator

We are hiring a highly organized, detail-driven Driver Services & Operations Administrator to support our fleet and owner-operator network. This role combines driver support, fleet administration, billing oversight, and multi-system data management in a fast-paced, high-interaction environment. This is not a quiet back-office role. You will be dealing with drivers, accounts, and real-time issues throughout the day while keeping systems accurate and up to date.

What You Will Do

Greet and assist drivers and owners in person, by phone, and email by handling stand rent, payment, and trip-related inquiries, investigating discrepancies, and coordinating resolutions with accounting.

Set up new vehicles across multiple systems, including registration, documentation, liens, and compliance paperwork, and process vehicle removals such as bills of sale and taxi strip coordination.

Manage stand rent, billing adjustments (on-road/off-road), account discrepancies, and vehicle loan tracking and resolution.

Maintain accurate vehicle and driver files, including updates to licenses, badges, mechanical records, and insurance status.

Enter and manage data across multiple platforms while maintaining accuracy and consistency across all systems.

Document operational processes in real time, develop internal guides and training materials, and identify gaps and inconsistencies in workflows.

What We’re Looking For

Experience in transportation, fleet, logistics, or high-volume administrative environments with strong billing and reconciliation skills, comfort working across multiple systems, strong communication and problem-solving ability, high attention to detail, and ability to perform in a fast-paced, driver-facing environment.

Key Traits

Calm, patient, and driver-focused with strong accuracy under pressure, a structured and consistent approach, natural problem-solving ability, and a willingness to learn systems deeply and improve processes.

Work Environment

Fast-paced, high-interaction office environment with constant driver and owner engagement, combining administrative work, problem-solving, and real-time issue resolution.

Schedule & Benefits
β€’ Monday to Friday, 8:00 AM – 4:30 PM (excluding statutory holidays)
β€’ Parking available on site
β€’ Shared benefit package available after 3 months of employment
β€’ Hourly wage: starting at $21.00+, depending on qualifications and experience

Job Types: Full-time, Permanent

Pay: From $21.00 per hour

Expected hours: 40 per week

Benefits:
β€’ Casual dress
β€’ Dental care
β€’ Disability insurance
β€’ On-site parking
β€’ Vision care

Work Location: In person

Frequently Asked Questions

Quick answers about Plumber Jobs

Q What is the minimum hourly wage for plumbers in Canada in 2026?
As per the Government of Canada, the median wage for plumbers is CAD 32.50 per hour as of January 2026, with provincial minimums starting at CAD 17.20 in Nova Scotia and reaching CAD 25.00 in British Columbia for certified roles. Apprentices receive CAD 15.00 per hour during the first year of training, with overtime at 1.5 times after 44 hours weekly in Ontario.
Q What Red Seal certification and experience are required to work as a plumber in Canada in 2026?
The Government of Canada requires completion of a 4-5 year apprenticeship program plus 9000 hours of on-the-job training for Red Seal endorsement, which is mandatory in all provinces for journeyperson status as of 2026. Applicants need a high school diploma or equivalent and must pass the Red Seal exam with a minimum 70% score.
Q How many hours per week can plumbers work and what paid leave applies in Canada for 2026?
Government of Canada standards set standard hours at 40 per week for plumbers, with statutory holiday pay at 4% of earnings and vacation entitlement of 2 weeks after one year increasing to 3 weeks after five years. Full-time roles include 10 paid sick days annually under federal rules effective 2026.
Q What tax deductions apply to plumber income in Canada for the 2026 tax year?
The Government of Canada requires plumbers to pay federal income tax at 15% on the first CAD 55,867 earned in 2026 plus provincial taxes averaging 10-15%, with mandatory CPP contributions of 5.95% up to CAD 68,500 and EI premiums of 1.63% up to CAD 63,200. Tool and uniform expenses up to CAD 1,000 can be claimed as deductions.
View all 7 FAQs