Driver Services & Operations Administrator

Driver Services & Operations Administrator


Company
CHECKER CAB
Location
Calgary, AB
Job Type
Full-time
Salary
$21 an hour
Posted
4 hours ago
Via
via Indeed

Job Description
Driver Services & Operations Administrator

We are hiring a highly organized, detail-driven Driver Services & Operations Administrator to support our fleet and owner-operator network. This role combines driver support, fleet administration, billing oversight, and multi-system data management in a fast-paced, high-interaction environment. This is not a quiet back-office role. You will be dealing with drivers, accounts, and real-time issues throughout the day while keeping systems accurate and up to date.

What You Will Do

Greet and assist drivers and owners in person, by phone, and email by handling stand rent, payment, and trip-related inquiries, investigating discrepancies, and coordinating resolutions with accounting.

Set up new vehicles across multiple systems, including registration, documentation, liens, and compliance paperwork, and process vehicle removals such as bills of sale and taxi strip coordination.

Manage stand rent, billing adjustments (on-road/off-road), account discrepancies, and vehicle loan tracking and resolution.

Maintain accurate vehicle and driver files, including updates to licenses, badges, mechanical records, and insurance status.

Enter and manage data across multiple platforms while maintaining accuracy and consistency across all systems.

Document operational processes in real time, develop internal guides and training materials, and identify gaps and inconsistencies in workflows.

What We’re Looking For

Experience in transportation, fleet, logistics, or high-volume administrative environments with strong billing and reconciliation skills, comfort working across multiple systems, strong communication and problem-solving ability, high attention to detail, and ability to perform in a fast-paced, driver-facing environment.

Key Traits

Calm, patient, and driver-focused with strong accuracy under pressure, a structured and consistent approach, natural problem-solving ability, and a willingness to learn systems deeply and improve processes.

Work Environment

Fast-paced, high-interaction office environment with constant driver and owner engagement, combining administrative work, problem-solving, and real-time issue resolution.

Schedule & Benefits
β€’ Monday to Friday, 8:00 AM – 4:30 PM (excluding statutory holidays)
β€’ Parking available on site
β€’ Shared benefit package available after 3 months of employment
β€’ Hourly wage: starting at $21.00+, depending on qualifications and experience

Job Types: Full-time, Permanent

Pay: From $21.00 per hour

Expected hours: 40 per week

Benefits:
β€’ Casual dress
β€’ Dental care
β€’ Disability insurance
β€’ On-site parking
β€’ Vision care

Work Location: In person

Frequently Asked Questions

Quick answers about Packing Jobs

Q What is the minimum wage for packing jobs in Ontario as of 2026?
As per Employment and Social Development Canada, the minimum wage for packing jobs in Ontario is $17.50 per hour as of January 1 2026. Overtime must be paid at 1.5 times the regular rate after 44 hours in a work week.
Q How many hours can I work per week in a packing job without overtime in Canada?
As per Employment and Social Development Canada, standard hours are limited to 40 per week in federally regulated packing facilities as of 2026. Any hours beyond 40 require overtime pay at 1.5 times the hourly rate.
Q What documents are required to apply for a packing job in Canada?
As per Employment and Social Development Canada, applicants need a valid SIN, proof of identity, and a completed TD1 form as of 2026. No post-secondary education or prior experience is mandated for entry-level packing roles.
Q What are the tax deductions for packing job wages in Canada in 2026?
As per the Canada Revenue Agency, packing job income is subject to 15% federal tax plus provincial tax starting at 5.05% in Ontario on amounts over $11,865 annually as of 2026. CPP contributions are 5.95% and EI is 1.63% up to $65,700.
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