Operations Administrator and Reception
Company
Ultimate Security Services
Location
Toronto, ON
Job Type
Full-time
Salary
$18.00–$18.50 an hour
Posted
1 day ago
Via
via Indeed
Apply On
Job Description
Ultimate Security Services Inc is currently hiring an Security Operations Office Administrator and Reception.
The Security Operations Office Administrator will be the main point of contact for all visitors to Head Office. This position will report directly to the Director of Operations. They will provide Dispatch communication with Security Guards regarding incidents, requests for assistance, emergencies, etc., and log details of radio transmission, telephone calls and verbal instructions.
Duties include but not limited:
• Answer the door, phones, texts and Emails.
• Effectively communicate with clients.
• Dispatch Security Guards to incidents, requests for assistance, emergencies, etc. Log details of radio transmission, telephone calls and verbal instructions
• Maintain various logs.
• Direct backup support as necessary.
• Inform Management of all incidents.
• Conduct security uniform and equipment audits.
• Maintain key control, lost and found and emergency contact lists.
• Monitoring CCTV system for unwanted activity, and filling out reports for any suspicious activity in a timely fashion.
• Perform other duties as assigned
Must Have:
• Previous Security Operations or Office Administration experience.
• Shift flexibility.
• Experience with a Security firm or as a Security Guard in Ontario would be an asset.
• Ability to learn and adapt to new systems or procedures.
• Ability to schedule and cover open shifts.
• Proficient in Microsoft Office and be comfortable with technologically.
• Proficient with emails, texts and answering phones.
• Knowledge of Trespass to Property Act an asset
• The ability to function proficiently in a fast-paced and multi-tasking environment
• A strong customer service focus, able to work under pressure and excellent interpersonal skills
• Excellent communication skills, oral and written
• Customer Service experience
Job Type: Full-time
Pay: $18.00-$18.50 per hour
Experience:
• Security Operations/Office Administration: 1 year (preferred)
Licence/Certification:
• Do you own a working vehicle (preferred)
• Are you looking for Full Time (preferred)
• Are you able to work day shift Mon to Friday (required)
• Ontario Security Guard Licence (preferred)
• Work Permit (preferred)
• Study Permit (preferred)
• Can you work weekends if required (preferred)
Work Location: In person
The Security Operations Office Administrator will be the main point of contact for all visitors to Head Office. This position will report directly to the Director of Operations. They will provide Dispatch communication with Security Guards regarding incidents, requests for assistance, emergencies, etc., and log details of radio transmission, telephone calls and verbal instructions.
Duties include but not limited:
• Answer the door, phones, texts and Emails.
• Effectively communicate with clients.
• Dispatch Security Guards to incidents, requests for assistance, emergencies, etc. Log details of radio transmission, telephone calls and verbal instructions
• Maintain various logs.
• Direct backup support as necessary.
• Inform Management of all incidents.
• Conduct security uniform and equipment audits.
• Maintain key control, lost and found and emergency contact lists.
• Monitoring CCTV system for unwanted activity, and filling out reports for any suspicious activity in a timely fashion.
• Perform other duties as assigned
Must Have:
• Previous Security Operations or Office Administration experience.
• Shift flexibility.
• Experience with a Security firm or as a Security Guard in Ontario would be an asset.
• Ability to learn and adapt to new systems or procedures.
• Ability to schedule and cover open shifts.
• Proficient in Microsoft Office and be comfortable with technologically.
• Proficient with emails, texts and answering phones.
• Knowledge of Trespass to Property Act an asset
• The ability to function proficiently in a fast-paced and multi-tasking environment
• A strong customer service focus, able to work under pressure and excellent interpersonal skills
• Excellent communication skills, oral and written
• Customer Service experience
Job Type: Full-time
Pay: $18.00-$18.50 per hour
Experience:
• Security Operations/Office Administration: 1 year (preferred)
Licence/Certification:
• Do you own a working vehicle (preferred)
• Are you looking for Full Time (preferred)
• Are you able to work day shift Mon to Friday (required)
• Ontario Security Guard Licence (preferred)
• Work Permit (preferred)
• Study Permit (preferred)
• Can you work weekends if required (preferred)
Work Location: In person
Frequently Asked Questions
Quick answers about Security Guard Jobs
What is the minimum hourly wage for security guards in Canada as of 2026?
As per Employment and Social Development Canada, the federal minimum wage for security guards is $18.50 per hour as of January 1 2026 with overtime paid at 1.5 times the rate after 40 hours per week. Provincial rates apply in non-federally regulated workplaces such as Ontario at $17.75 per hour and British Columbia at $18.25 per hour from the same date.
What license is required to work as a security guard in Canada in 2026?
As per the Ministry of the Solicitor General Ontario, a valid Ontario Security Guard License costs $80 and must be renewed every three years with mandatory 40-hour training completed before the 2026 application deadline. Alberta requires a similar provincial license through the Alberta Ministry of Justice with $105 fee and background check.
What education and experience are needed for security guard jobs in Canada?
As per Employment and Social Development Canada, applicants need a high school diploma or equivalent plus completion of a 40-hour approved security training course by March 2026. No prior experience is mandated for entry-level roles but a clean criminal record check from the RCMP dated within six months is required.
What documents are needed to apply for a security guard position in Canada?
As per Employment and Social Development Canada, submit a valid government-issued photo ID, completed security license application, recent criminal record check, and proof of training certification by the 2026 deadline. A resume listing any first aid or CPR certificates dated within two years is also required for most employers.
