Control Centre Operator (Dispatch)

Control Centre Operator (Dispatch)


Company
Ultimate Security Services
Location
Toronto, ON
Job Type
Full-time
Posted
1 hour ago
Via
via Indeed

Job Description
To provide Dispatch communication and Coordinate Operations with Security Guards regarding incidents, requests for assistance, emergencies, etc., and log details of radio transmission, telephone calls and verbal instructions, and to direct backup security support as necessary and to provide indirect supervision of Security Guards.

Duties include but not limited:
• Dispatch Security Guards to incidents, requests for assistance, emergencies, etc. Log details of radio transmission, telephone calls and verbal instructions
• Answer phones and Emails
• Direct backup support as necessary
• Inform management of major incidents
• Maintain the Camera Surveillance System
• Conduct security equipment audits
• Maintain key control, lost and found and emergency contact lists
• Perform other duties as assigned
• Monitoring CCTV system for unwanted activity, and filling out reports for any suspicious activity in a timely fashion.

Must Have:
• A valid Ontario Security Guard License an asset
• A Security Diploma or equivalent is preferred
• Shift flexibility is preferred.
• 2 years experience with a Security firm or as a Security Guard in Ontario.
• A minimum of 1 year Security Dispatch/Operations or scheduling experience.
• Ability to schedule and cover open shifts
• Proficient in Microsoft Office
• Proficient with emails, texts and answering phones.
• Knowledge of Trespass to Property Act an asset
• The ability to function proficiently in a fast-paced and multi-tasking environment
• A strong customer service focus, able to work under pressure and excellent interpersonal skills
• Excellent communication skills, oral and written
• Customer Service experience

Job Type: Full-time

Pay: $19.00 per hour

Experience:
• Ontario Security Guard: 1 year (required)
• Dispatching/Operations/Scheduling: 1 year (required)

Licence/Certification:
• Do you own a working vehicle (preferred)
• Are you looking for Full Time (preferred)
• Work Permit (preferred)
• Study Permit (preferred)
• Ontario Security Guard Licence (preferred)
• Are you able to work weekends? (preferred)
• Are you able to work overnights Mon to Fri, 10:45pm to 7am (preferred)
• Are you able to work afternoons Mon to Fri 2:45pm to 11pm (preferred)

Work Location: In person

Frequently Asked Questions

Quick answers about Driver Jobs

Q What is the minimum wage for long-haul truck driver jobs in Canada in 2026?
As per Employment and Social Development Canada, the federal minimum wage for drivers under Canada Labour Code jurisdiction is $18.75 per hour effective January 1 2026, with overtime at 1.5 times after 40 hours weekly. Alberta sets $18.00 per hour for commercial drivers as of April 2026 while Ontario requires $19.25 per hour for delivery drivers.
Q What work permit is required for international applicants seeking driver jobs in Canada in 2026?
As per Immigration, Refugees and Citizenship Canada, foreign drivers need a valid work permit obtained through an LMIA-approved employer offer or via the International Mobility Program, with applications processed in 4-16 weeks as of 2026. Truck drivers may qualify under NOC 73300 with proof of a valid Canadian commercial licence.
Q What licence and experience are needed to qualify for driver jobs in Canada?
As per Transport Canada, applicants require a valid Class 1 or Class AZ commercial driver's licence plus 2 years of verifiable driving experience within the last 5 years for interprovincial roles in 2026. A clean driving abstract from the last 3 years and medical certificate renewed every 5 years are mandatory.
Q What documents are required to apply for driver jobs through Service Canada in 2026?
As per Service Canada, submit a completed application with SIN, valid commercial driver's licence, 3-year driving record, and proof of Canadian work eligibility by March 2026. Employers must also provide the job offer letter and LMIA copy where applicable.
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