Driver Services & Operations Administrator

Driver Services & Operations Administrator


Company
CHECKER CAB
Location
Calgary, AB
Job Type
Full-time
Salary
$21 an hour
Posted
4 hours ago
Via
via Indeed

Job Description
Driver Services & Operations Administrator

We are hiring a highly organized, detail-driven Driver Services & Operations Administrator to support our fleet and owner-operator network. This role combines driver support, fleet administration, billing oversight, and multi-system data management in a fast-paced, high-interaction environment. This is not a quiet back-office role. You will be dealing with drivers, accounts, and real-time issues throughout the day while keeping systems accurate and up to date.

What You Will Do

Greet and assist drivers and owners in person, by phone, and email by handling stand rent, payment, and trip-related inquiries, investigating discrepancies, and coordinating resolutions with accounting.

Set up new vehicles across multiple systems, including registration, documentation, liens, and compliance paperwork, and process vehicle removals such as bills of sale and taxi strip coordination.

Manage stand rent, billing adjustments (on-road/off-road), account discrepancies, and vehicle loan tracking and resolution.

Maintain accurate vehicle and driver files, including updates to licenses, badges, mechanical records, and insurance status.

Enter and manage data across multiple platforms while maintaining accuracy and consistency across all systems.

Document operational processes in real time, develop internal guides and training materials, and identify gaps and inconsistencies in workflows.

What We’re Looking For

Experience in transportation, fleet, logistics, or high-volume administrative environments with strong billing and reconciliation skills, comfort working across multiple systems, strong communication and problem-solving ability, high attention to detail, and ability to perform in a fast-paced, driver-facing environment.

Key Traits

Calm, patient, and driver-focused with strong accuracy under pressure, a structured and consistent approach, natural problem-solving ability, and a willingness to learn systems deeply and improve processes.

Work Environment

Fast-paced, high-interaction office environment with constant driver and owner engagement, combining administrative work, problem-solving, and real-time issue resolution.

Schedule & Benefits
β€’ Monday to Friday, 8:00 AM – 4:30 PM (excluding statutory holidays)
β€’ Parking available on site
β€’ Shared benefit package available after 3 months of employment
β€’ Hourly wage: starting at $21.00+, depending on qualifications and experience

Job Types: Full-time, Permanent

Pay: From $21.00 per hour

Expected hours: 40 per week

Benefits:
β€’ Casual dress
β€’ Dental care
β€’ Disability insurance
β€’ On-site parking
β€’ Vision care

Work Location: In person

Frequently Asked Questions

Quick answers about Driver Jobs

Q What is the minimum wage for long-haul truck driver jobs in Canada in 2026?
As per Employment and Social Development Canada, the federal minimum wage for drivers under Canada Labour Code jurisdiction is $18.75 per hour effective January 1 2026, with overtime at 1.5 times after 40 hours weekly. Alberta sets $18.00 per hour for commercial drivers as of April 2026 while Ontario requires $19.25 per hour for delivery drivers.
Q What work permit is required for international applicants seeking driver jobs in Canada in 2026?
As per Immigration, Refugees and Citizenship Canada, foreign drivers need a valid work permit obtained through an LMIA-approved employer offer or via the International Mobility Program, with applications processed in 4-16 weeks as of 2026. Truck drivers may qualify under NOC 73300 with proof of a valid Canadian commercial licence.
Q What licence and experience are needed to qualify for driver jobs in Canada?
As per Transport Canada, applicants require a valid Class 1 or Class AZ commercial driver's licence plus 2 years of verifiable driving experience within the last 5 years for interprovincial roles in 2026. A clean driving abstract from the last 3 years and medical certificate renewed every 5 years are mandatory.
Q What documents are required to apply for driver jobs through Service Canada in 2026?
As per Service Canada, submit a completed application with SIN, valid commercial driver's licence, 3-year driving record, and proof of Canadian work eligibility by March 2026. Employers must also provide the job offer letter and LMIA copy where applicable.
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