Restaurant Floor Manager

Restaurant Floor Manager


Company
Hotel Arts Group
Location
Calgary, AB
Job Type
Full-time
Posted
7 days ago
Via
via Indeed

Job Description
Hotel Arts is dedicated to providing unparalleled dining experiences in Calgary. Our dining outlets are designed to offer artful service, a value-added wine program, and creative culinary offerings. Join us in establishing our restaurants as the premier hotel-based dining destinations in the city.

We are seeking a dynamic and passionate Restaurant Floor Manager to lead our dining outlets. This role is key to delivering exceptional guest experiences through effective leadership, innovative service, and efficient operations.

Key Responsibilities:
β€’ Ensure budget adherence, resolve audit challenges, manage labor costs, and oversee inventory levels.
β€’ Implement and maintain restaurant software systems, including Symphony and Open Table.
β€’ Hire, train, and evaluate restaurant staff. Develop training programs and coordinate onboarding.
β€’ Oversee staff performance, ensure adherence to policies and standards, and manage daily operations.
β€’ Manage staffing levels, respond to inquiries, and handle scheduling and closing responsibilities.
β€’ Liaise with other departments, develop strategies to increase patronage, and ensure venue functionality and cleanliness.

Performance Expectations:
β€’ Proficiency in Open Table and Micros and strong knowledge of food and beverage service.
β€’ Maintain high service standards and a consistent, personality-driven service style.
β€’ Build positive relationships with guests, staff, and senior management.
β€’ Foster a collaborative environment and team approach.
β€’ Address issues effectively and make timely decisions.
β€’ Communicate clearly and respond to questions with understanding.
β€’ Inspire and motivate staff, promote a positive work environment, and drive the restaurant’s vision.

Qualifications:
β€’ Proven experience in a managerial role within a dining or hospitality setting.
β€’ Strong leadership skills with a passion for exceptional service.
β€’ Proficiency in restaurant management software and systems, computer skills.
β€’ Excellent communication and problem-solving abilities.
β€’ Valid ProServe Certificate required

To learn more about Hotel Arts, visit our website at www.hotelarts.ca.

Please note: Only candidates authorized to work in Canada will be considered. We appreciate all applications, but only those selected for an interview will be contacted.

Hotel Arts Group is an Equal Opportunity Employer. Join us and be part of our commitment to excellence in hospitality!

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Frequently Asked Questions

Quick answers about Cleaning Staff Jobs

Q What is the minimum wage for cleaning staff jobs in Ontario as of 2026?
As per the Government of Canada, the general minimum wage for cleaning staff in Ontario is $17.75 per hour effective January 1 2026 with overtime at 1.5 times the rate after 44 hours weekly. Cleaning staff in unionized building services must receive this rate plus vacation pay of 4% on gross earnings.
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As per Immigration, Refugees and Citizenship Canada, international applicants need a valid work permit under the Temporary Foreign Worker Program with a Labour Market Impact Assessment approved before January 2026. Processing takes 8-16 weeks and requires proof of job offer from a Canadian employer registered with the program.
Q What education and experience are needed to qualify for cleaning staff jobs in Canada?
As per Employment and Social Development Canada, no formal education is required but applicants must demonstrate 6 months of paid cleaning experience within the last 3 years. Safe food handling certification is mandatory for roles in healthcare or food facilities starting 2026.
Q What documents are required when applying for cleaning staff jobs through Service Canada in 2026?
As per the Government of Canada, applicants must submit a completed SIN application, valid passport, and two references from prior employers dated within 12 months. A current police vulnerable sector check issued no earlier than 6 months before the application date is also mandatory.
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