Control Centre Operator (Dispatch)
Company
Ultimate Security Services
Location
Toronto, ON
Job Type
Full-time
Posted
1 hour ago
Via
via Indeed
Apply On
Job Description
To provide Dispatch communication and Coordinate Operations with Security Guards regarding incidents, requests for assistance, emergencies, etc., and log details of radio transmission, telephone calls and verbal instructions, and to direct backup security support as necessary and to provide indirect supervision of Security Guards.
Duties include but not limited:
• Dispatch Security Guards to incidents, requests for assistance, emergencies, etc. Log details of radio transmission, telephone calls and verbal instructions
• Answer phones and Emails
• Direct backup support as necessary
• Inform management of major incidents
• Maintain the Camera Surveillance System
• Conduct security equipment audits
• Maintain key control, lost and found and emergency contact lists
• Perform other duties as assigned
• Monitoring CCTV system for unwanted activity, and filling out reports for any suspicious activity in a timely fashion.
Must Have:
• A valid Ontario Security Guard License an asset
• A Security Diploma or equivalent is preferred
• Shift flexibility is preferred.
• 2 years experience with a Security firm or as a Security Guard in Ontario.
• A minimum of 1 year Security Dispatch/Operations or scheduling experience.
• Ability to schedule and cover open shifts
• Proficient in Microsoft Office
• Proficient with emails, texts and answering phones.
• Knowledge of Trespass to Property Act an asset
• The ability to function proficiently in a fast-paced and multi-tasking environment
• A strong customer service focus, able to work under pressure and excellent interpersonal skills
• Excellent communication skills, oral and written
• Customer Service experience
Job Type: Full-time
Pay: $19.00 per hour
Experience:
• Ontario Security Guard: 1 year (required)
• Dispatching/Operations/Scheduling: 1 year (required)
Licence/Certification:
• Do you own a working vehicle (preferred)
• Are you looking for Full Time (preferred)
• Work Permit (preferred)
• Study Permit (preferred)
• Ontario Security Guard Licence (preferred)
• Are you able to work weekends? (preferred)
• Are you able to work overnights Mon to Fri, 10:45pm to 7am (preferred)
• Are you able to work afternoons Mon to Fri 2:45pm to 11pm (preferred)
Work Location: In person
Duties include but not limited:
• Dispatch Security Guards to incidents, requests for assistance, emergencies, etc. Log details of radio transmission, telephone calls and verbal instructions
• Answer phones and Emails
• Direct backup support as necessary
• Inform management of major incidents
• Maintain the Camera Surveillance System
• Conduct security equipment audits
• Maintain key control, lost and found and emergency contact lists
• Perform other duties as assigned
• Monitoring CCTV system for unwanted activity, and filling out reports for any suspicious activity in a timely fashion.
Must Have:
• A valid Ontario Security Guard License an asset
• A Security Diploma or equivalent is preferred
• Shift flexibility is preferred.
• 2 years experience with a Security firm or as a Security Guard in Ontario.
• A minimum of 1 year Security Dispatch/Operations or scheduling experience.
• Ability to schedule and cover open shifts
• Proficient in Microsoft Office
• Proficient with emails, texts and answering phones.
• Knowledge of Trespass to Property Act an asset
• The ability to function proficiently in a fast-paced and multi-tasking environment
• A strong customer service focus, able to work under pressure and excellent interpersonal skills
• Excellent communication skills, oral and written
• Customer Service experience
Job Type: Full-time
Pay: $19.00 per hour
Experience:
• Ontario Security Guard: 1 year (required)
• Dispatching/Operations/Scheduling: 1 year (required)
Licence/Certification:
• Do you own a working vehicle (preferred)
• Are you looking for Full Time (preferred)
• Work Permit (preferred)
• Study Permit (preferred)
• Ontario Security Guard Licence (preferred)
• Are you able to work weekends? (preferred)
• Are you able to work overnights Mon to Fri, 10:45pm to 7am (preferred)
• Are you able to work afternoons Mon to Fri 2:45pm to 11pm (preferred)
Work Location: In person
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the minimum wage for cleaning staff jobs in Ontario as of 2026?
As per the Government of Canada, the general minimum wage for cleaning staff in Ontario is $17.75 per hour effective January 1 2026 with overtime at 1.5 times the rate after 44 hours weekly. Cleaning staff in unionized building services must receive this rate plus vacation pay of 4% on gross earnings.
What work permit is required for international applicants seeking cleaning staff jobs in Canada in 2026?
As per Immigration, Refugees and Citizenship Canada, international applicants need a valid work permit under the Temporary Foreign Worker Program with a Labour Market Impact Assessment approved before January 2026. Processing takes 8-16 weeks and requires proof of job offer from a Canadian employer registered with the program.
What education and experience are needed to qualify for cleaning staff jobs in Canada?
As per Employment and Social Development Canada, no formal education is required but applicants must demonstrate 6 months of paid cleaning experience within the last 3 years. Safe food handling certification is mandatory for roles in healthcare or food facilities starting 2026.
What documents are required when applying for cleaning staff jobs through Service Canada in 2026?
As per the Government of Canada, applicants must submit a completed SIN application, valid passport, and two references from prior employers dated within 12 months. A current police vulnerable sector check issued no earlier than 6 months before the application date is also mandatory.
