Hospitality Manager – Restaurant

Job Summary

The Restaurant Manager is responsible for planning , organizing , directing and controlling operations of the back and front of the house.
Key Accountabilities
• Overview the food preparation/ presentation process, ensuring high quality items and conformity with the set standards and techniques of the brand’s food specifications
• Ensure the effective implementation of service standards, operational procedures as per the brand set guidelines, in addition to health and safety regulations
• Review the prepared wastage sheet, sales report, logbook, requisition forms and submit them to the Operations Manager on a daily basis
• Promote, negotiate and handle catering orders for banquets/receptions and ensure smooth operation of take away orders
• Review the monthly P&L providing explanation when necessary, as well as planning the monthly and daily sales objectives taking necessary measures to meet them
• Greet customers when needed, guarantee them an excellent dining experience and handle their complaints appropriately
• Control the end of month inventory, monitor the food cost of the brand's outlet and review against the operation’s budget
• Recruit, train, motivate and evaluates his/her team to ensure that the department has the necessary skill base and that staff are optimally motivated and enabled to maximize their potential and contribution to the company

Qualifications, Experience, Knowledge
• Bachelor’s Degree or equivalent in Hospitality Management
• 5-6 years of experience in F&B Operations, out of which 3 years in a managerial role
• Fluency in English; Arabic is a major plus
• Proficiency in MS Office

Competencies
• Commercial Understanding
• Cultural Awareness
• Customer Focus
• Decision Making
• Developing and Motivating
• Driving and Achieving results
• Communication Skills