Operations Manager - Cleaning Services
Company
Placements24
Location
Johannesburg
Posted
4 days ago
Via
via WhatJobs
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Job Description
Our client is a leading provider of commercial cleaning and sanitation services, renowned for its commitment to quality and client satisfaction. We are seeking a highly organized and results-driven Operations Manager to oversee daily operations at our Johannesburg, Gauteng, ZA facility. This role is crucial in ensuring efficient service delivery, managing cleaning teams, optimizing resource allocation, and maintaining high standards of cleanliness and hygiene. The ideal candidate will have a strong background in operations management, particularly within the service industry, with proven leadership skills and a keen eye for detail. You will be responsible for staff supervision, performance management, client relations, and implementing operational improvements to enhance service quality and cost-effectiveness.
Key Responsibilities: Oversee all daily operations of the cleaning and sanitation services division. Manage, train, and motivate a large team of cleaning staff, ensuring high performance and adherence to standards. Develop and implement efficient work schedules and resource allocation plans. Monitor service quality and client satisfaction, addressing feedback and resolving issues promptly. Ensure compliance with health, safety, and environmental regulations within all operational areas. Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels and cost-effective procurement. Conduct regular site inspections to ensure cleaning standards are met and identify areas for improvement. Collaborate with sales and client relations teams to ensure seamless service delivery and client retention. Implement operational improvements to enhance efficiency, reduce costs, and improve service quality. Maintain accurate operational records, including staff attendance, performance metrics, and supply usage. Foster a positive and productive work environment for all team members. Participate in strategic planning and budgeting for the operations department. Qualifications and Skills: Proven experience in operations management, preferably in the cleaning, facilities management, or service industry. Strong leadership and team management skills with the ability to inspire and motivate staff. Excellent organizational and time management abilities, with a capacity to manage multiple priorities. A thorough understanding of cleaning techniques, sanitation standards, and health and safety protocols. Proficiency in operational planning and performance monitoring. Strong communication, interpersonal, and problem-solving skills. Ability to work under pressure and make sound decisions in a fast-paced environment. Experience with budgeting and cost control measures. Proficiency in Microsoft Office Suite and relevant operational software. A valid driver's license and willingness to travel within the Johannesburg area as needed. This is an excellent opportunity for a dedicated operations professional to take on a challenging and rewarding role within a respected industry leader.
Key Responsibilities: Oversee all daily operations of the cleaning and sanitation services division. Manage, train, and motivate a large team of cleaning staff, ensuring high performance and adherence to standards. Develop and implement efficient work schedules and resource allocation plans. Monitor service quality and client satisfaction, addressing feedback and resolving issues promptly. Ensure compliance with health, safety, and environmental regulations within all operational areas. Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels and cost-effective procurement. Conduct regular site inspections to ensure cleaning standards are met and identify areas for improvement. Collaborate with sales and client relations teams to ensure seamless service delivery and client retention. Implement operational improvements to enhance efficiency, reduce costs, and improve service quality. Maintain accurate operational records, including staff attendance, performance metrics, and supply usage. Foster a positive and productive work environment for all team members. Participate in strategic planning and budgeting for the operations department. Qualifications and Skills: Proven experience in operations management, preferably in the cleaning, facilities management, or service industry. Strong leadership and team management skills with the ability to inspire and motivate staff. Excellent organizational and time management abilities, with a capacity to manage multiple priorities. A thorough understanding of cleaning techniques, sanitation standards, and health and safety protocols. Proficiency in operational planning and performance monitoring. Strong communication, interpersonal, and problem-solving skills. Ability to work under pressure and make sound decisions in a fast-paced environment. Experience with budgeting and cost control measures. Proficiency in Microsoft Office Suite and relevant operational software. A valid driver's license and willingness to travel within the Johannesburg area as needed. This is an excellent opportunity for a dedicated operations professional to take on a challenging and rewarding role within a respected industry leader.
Frequently Asked Questions
Quick answers about Welder Jobs
What is the 2026 national minimum wage for welders in South Africa?
The Department of Employment and Labour sets the national minimum wage at R28.79 per hour from 1 March 2026 for all sectors including welding. Welders working more than 45 hours per week must receive 1.5 times this rate for overtime. Employers must display the wage schedule at every workplace.
Which trade certificate is required to legally work as a welder in South Africa in 2026?
Welders must hold a QCTO-registered occupational certificate in welding at NQF Level 4 obtained after completing a minimum 3-year apprenticeship and passing the trade test at an accredited centre. The certificate number must be verifiable on the QCTO database before any employer can hire the welder.
How many hours per week and days of annual leave apply to welder contracts in 2026?
Welders are limited to 45 ordinary hours per week and 8 hours per day under the Basic Conditions of Employment Act. They are entitled to 21 consecutive days of paid annual leave after every 12 months of employment, calculated from the date of engagement.
What documents must South African welders submit when applying for formal employment in 2026?
Applicants must provide a valid South African ID, QCTO trade certificate, valid bank account details, and proof of UIF registration number. Employers are required to verify the trade certificate directly with the QCTO before issuing an employment contract.
