OPERATIONS ADMINISTRATOR - CLEANING
Company
Fidelity Services Group
Location
Midrand
Posted
3 days ago
Via
SimplyHired
Apply On
Job Description
Operations Administrator – Fidelity Cleaning Services
We are looking for an Operations Administrator to provide administrative and operational support to our Cleaning Department.
Key Responsibilities:
• Maintain and update client contracts, files, and operational documentation.
• Assist with recurring invoicing, credit notes, billing checks, and financial administration.
• Support Area Managers with orders, equipment requests, and fixed asset administration.
• Coordinate monthly reports, stock sheets, and operational documentation.
• Liaise with clients to conduct service satisfaction checks and support client retention.
• Assist with HR administration including e-orders, employee changes, and payroll queries.
• Ensure records, shared drives, and operational procedures are kept up to date.
• Support general operational communication including fleet, IT requests, and safety notices.
Requirements:
• Strong administrative and organisational skills.
• Advanced knowledge of MS Word, Excel, and PowerPoint.
• Excellent communication and client liaison skills.
• Ability to manage multiple tasks and meet deadlines.
• Knowledge of the cleaning industry and related legislation is advantageous.
Additional Information:
• Work closely with Area Managers and the Operations team.
• Must maintain a professional image and high attention to detail.
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
We are looking for an Operations Administrator to provide administrative and operational support to our Cleaning Department.
Key Responsibilities:
• Maintain and update client contracts, files, and operational documentation.
• Assist with recurring invoicing, credit notes, billing checks, and financial administration.
• Support Area Managers with orders, equipment requests, and fixed asset administration.
• Coordinate monthly reports, stock sheets, and operational documentation.
• Liaise with clients to conduct service satisfaction checks and support client retention.
• Assist with HR administration including e-orders, employee changes, and payroll queries.
• Ensure records, shared drives, and operational procedures are kept up to date.
• Support general operational communication including fleet, IT requests, and safety notices.
Requirements:
• Strong administrative and organisational skills.
• Advanced knowledge of MS Word, Excel, and PowerPoint.
• Excellent communication and client liaison skills.
• Ability to manage multiple tasks and meet deadlines.
• Knowledge of the cleaning industry and related legislation is advantageous.
Additional Information:
• Work closely with Area Managers and the Operations team.
• Must maintain a professional image and high attention to detail.
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
Frequently Asked Questions
Quick answers about Welder Jobs
What is the 2026 national minimum wage for welders in South Africa?
The Department of Employment and Labour sets the national minimum wage at R28.79 per hour from 1 March 2026 for all sectors including welding. Welders working more than 45 hours per week must receive 1.5 times this rate for overtime. Employers must display the wage schedule at every workplace.
Which trade certificate is required to legally work as a welder in South Africa in 2026?
Welders must hold a QCTO-registered occupational certificate in welding at NQF Level 4 obtained after completing a minimum 3-year apprenticeship and passing the trade test at an accredited centre. The certificate number must be verifiable on the QCTO database before any employer can hire the welder.
How many hours per week and days of annual leave apply to welder contracts in 2026?
Welders are limited to 45 ordinary hours per week and 8 hours per day under the Basic Conditions of Employment Act. They are entitled to 21 consecutive days of paid annual leave after every 12 months of employment, calculated from the date of engagement.
What documents must South African welders submit when applying for formal employment in 2026?
Applicants must provide a valid South African ID, QCTO trade certificate, valid bank account details, and proof of UIF registration number. Employers are required to verify the trade certificate directly with the QCTO before issuing an employment contract.
