Industrial Cleaning Contracts Manager
Company
One Stop HR Solutions
Location
Mount Edgecombe
Posted
2 days ago
Via
Pnet
Apply On
Job Description
Introduction
Our Client in the Industrial Cleaning Industry based in Durban requires a results-driven Site Contracts Manager to oversee and manage a single industrial cleaning contract at a designated client site. The role is responsible for ensuring that the company delivers safe, compliant, high-quality cleaning and hygiene services in line with contractual obligations, SHEQ standards, and client expectations.
The incumbent will serve as on-site representative, ensuring operational excellence, workforce stability, strict safety compliance, and strong client partnership while protecting contract profitability.
Duties & Responsibilities
Contract & Operational Delivery
• Manage the full operational execution of the assigned cleaning contract.
• Ensure services are delivered in accordance with contract scope, KPIs, and SLAs.
• Drive operational efficiency and continuous improvement on site.
• Conduct daily site inspections and scheduled quality audits.
• Monitor productivity and implement corrective measures where necessary.
• Control site costs to ensure contract profitability.
• Submit accurate operational and performance reports to the Operations Manager.
Leadership & Workforce Management
• Lead and supervise site supervisors and cleaning teams.
• Promote a company culture of accountability, professionalism, and service excellence.
• Manage workforce planning, scheduling, and shift rosters.
• Oversee attendance, timesheets, and payroll submissions.
• Enforce discipline in line with company policy and labour legislation.
• Manage grievances and disciplinary processes in consultation with HR and the Operations Manager.
• Identify training needs and ensure ongoing development of staff.
• Support recruitment in line with employment standards and operational requirements.
Health, Safety, Environment & Quality (SHEQ)
• Ensure full compliance with Occupational Health & Safety legislation and client site safety protocols.
• Maintain and manage the site SHE file in accordance with company and client standards.
• Conduct toolbox talks, risk assessments, and regular safety inspections.
• Ensure proper issuance and use of PPE.
• Enforce safe chemical handling and machinery operation.
• Maintain ISO-aligned quality standards and ensure adherence to quality management systems.
• Investigate and report all incidents, near-misses, and non-conformances.
Equipment & Stock Management
• Safeguard and manage all cleaning equipment and assets allocated to the site.
• Ensure preventative maintenance and correct equipment usage.
• Control stock levels of chemicals and consumables to prevent wastage.
• Ensure stock usage aligns with approved budgets.
Client Relationship Management
• Act as the primary on-site representative of the company.
• Build and maintain strong professional relationships with client representatives.
• Attend site
• Address service issues promptly and professionally.
• Escalate risks or contractual concerns to the Operations Manager.
• Uphold and protect the brand, reputation, and service standards at all times. meetings and present performance feedback.
Desired Experience & Qualification
• 3–5 years’ experience in industrial cleaning or hygiene services.
• Proven experience managing a site-based cleaning contract.
• Minimum NQF Level 5 qualification (Operations, Business Management, or related field preferred).
• Computer literacy (MS Word, Excel, Outlook).
• Knowledge of ISO 9001 Quality Systems.
• Knowledge of Occupational Health & Safety (OHS) and SHE compliance.
Our Client in the Industrial Cleaning Industry based in Durban requires a results-driven Site Contracts Manager to oversee and manage a single industrial cleaning contract at a designated client site. The role is responsible for ensuring that the company delivers safe, compliant, high-quality cleaning and hygiene services in line with contractual obligations, SHEQ standards, and client expectations.
The incumbent will serve as on-site representative, ensuring operational excellence, workforce stability, strict safety compliance, and strong client partnership while protecting contract profitability.
Duties & Responsibilities
Contract & Operational Delivery
• Manage the full operational execution of the assigned cleaning contract.
• Ensure services are delivered in accordance with contract scope, KPIs, and SLAs.
• Drive operational efficiency and continuous improvement on site.
• Conduct daily site inspections and scheduled quality audits.
• Monitor productivity and implement corrective measures where necessary.
• Control site costs to ensure contract profitability.
• Submit accurate operational and performance reports to the Operations Manager.
Leadership & Workforce Management
• Lead and supervise site supervisors and cleaning teams.
• Promote a company culture of accountability, professionalism, and service excellence.
• Manage workforce planning, scheduling, and shift rosters.
• Oversee attendance, timesheets, and payroll submissions.
• Enforce discipline in line with company policy and labour legislation.
• Manage grievances and disciplinary processes in consultation with HR and the Operations Manager.
• Identify training needs and ensure ongoing development of staff.
• Support recruitment in line with employment standards and operational requirements.
Health, Safety, Environment & Quality (SHEQ)
• Ensure full compliance with Occupational Health & Safety legislation and client site safety protocols.
• Maintain and manage the site SHE file in accordance with company and client standards.
• Conduct toolbox talks, risk assessments, and regular safety inspections.
• Ensure proper issuance and use of PPE.
• Enforce safe chemical handling and machinery operation.
• Maintain ISO-aligned quality standards and ensure adherence to quality management systems.
• Investigate and report all incidents, near-misses, and non-conformances.
Equipment & Stock Management
• Safeguard and manage all cleaning equipment and assets allocated to the site.
• Ensure preventative maintenance and correct equipment usage.
• Control stock levels of chemicals and consumables to prevent wastage.
• Ensure stock usage aligns with approved budgets.
Client Relationship Management
• Act as the primary on-site representative of the company.
• Build and maintain strong professional relationships with client representatives.
• Attend site
• Address service issues promptly and professionally.
• Escalate risks or contractual concerns to the Operations Manager.
• Uphold and protect the brand, reputation, and service standards at all times. meetings and present performance feedback.
Desired Experience & Qualification
• 3–5 years’ experience in industrial cleaning or hygiene services.
• Proven experience managing a site-based cleaning contract.
• Minimum NQF Level 5 qualification (Operations, Business Management, or related field preferred).
• Computer literacy (MS Word, Excel, Outlook).
• Knowledge of ISO 9001 Quality Systems.
• Knowledge of Occupational Health & Safety (OHS) and SHE compliance.
Frequently Asked Questions
Quick answers about Packing Staff Jobs
What is the minimum wage for Packing Staff Jobs in South Africa in 2026?
As per the Department of Employment and Labour, the minimum wage for packing staff in South Africa is R32.45 per hour as of 1 March 2026. Overtime must be paid at 1.5 times the hourly rate after 45 hours per week.
Do packing staff jobs in South Africa require a specific qualification or experience level?
As per the Department of Employment and Labour, packing staff roles require no formal tertiary qualification but a Grade 10 certificate is the standard entry threshold with at least 3 months prior warehouse experience preferred. Employers must verify identity documents and criminal record checks for all hires.
What documents are needed to apply for packing staff jobs in South Africa?
As per the Department of Employment and Labour, applicants must submit a valid South African ID, proof of address, bank details, and a signed employment contract before starting work. UIF registration is mandatory within 7 days of employment commencement.
What are the standard working hours and leave entitlements for packing staff in South Africa?
As per the Department of Employment and Labour, packing staff work a maximum of 45 hours per week with at least 21 consecutive days of annual leave after 12 months of service. Sick leave is capped at 36 days over a 3-year cycle.
