Site Manager (Security)

Introduction

We are seeking a competent and driven Site Manager to oversee and manage site-based security operations in Johannesburg. The successful candidate will play a key role in ensuring operational efficiency, maintaining high service delivery standards, enforcing compliance with company policies and client SLAs, and effectively managing site personnel. This role requires strong leadership, sound decision-making, and the ability to proactively identify and mitigate risks while fostering positive client relationships and ensuring adherence to all relevant statutory requirements.

Duties & Responsibilities

Key Responsibilities:
• Responsible for supervising security officers on site and ensuring all posts are manned according to the roster and post instructions.
• Reports any shortages, late arrivals, or deployment issues immediately to the Key Accounts Manager.
• Responsible for monitoring attendance, timekeeping, and conduct of security officers on site in line with the Company Code of Conduct.
• Escalates disciplinary issues and supports investigations as instructed by management.
• Responsible for coordinating the immediate site response to incidents and ensuring incidents are logged accurately in the occurrence book.
• Escalates incidents and submits reports to management within required timeframes.
• Responsible for ensuring that any workplace injury, accident, or health and safety incident is reported immediately to management in line with company procedures.
• Responsible for day-to-day communication with the client regarding site issues and operational matters.
• Refers complaints, service concerns, and requests for changes to management for action.
• Responsible for checking access control registers daily to ensure entries are completed correctly and legibly.
• Reports irregularities and submits exception information to management.
• Responsible for checking that issued equipment and uniforms are worn correctly and are serviceable on site.
• Reports equipment shortages, defects, or losses to management for corrective action
• Responsible for conducting after-hours site visits, standby duties, and responding to urgent operational calls when required.
• Attends meetings or provides telephonic support on rest days for urgent site matters only, as directed by management.

Desired Experience & Qualification

Qualifications:
• Matric (Grade 12) – essential
• PSIRA registration (minimum Grade C; Grade B advantageous depending on site)

Experience:
• Minimum 2–4 years’ experience in the security industry, including at least 1–2 years in a site supervisory or acting site manager role

Knowledge:
• Basic knowledge of security operations, post instructions, and access control procedures
• Working knowledge of company SOPs and client site requirements
• Basic understanding of Health & Safety procedures and incident reporting
• Computer literacy with working knowledge of MS Word and basic Excel
• Ability to complete reports and maintain site documentation

Competencies:
• Good verbal and written communication skills (English; additional local language advantageous)
• Basic people supervision and staff coordination skills
• Ability to follow instructions and escalate matters appropriately
• Good reporting and record-keeping ability
• Strong sense of discipline, integrity, and professionalism
• Ability to handle client interaction at site level professionally
• Basic problem-solving skills and ability to remain calm under pressure
• Ability to work shifts, after-hours, and standby when required

Interested?

All interested candidates must submit their CVs with all relevant qualifications attached, including a letter of application. Please specify the position that you are applying for. If you are not contacted as a short-listed Candidate within 2 weeks of the closing date, please consider your application as unsuccessful