CCTV Control Officer

CCTV Control Officer


Company
Fidelity Services Group
Location
Durban North
Posted
28 days ago
Via
Adzuna

Job Description
Reporting to: Operations Managers and Shift Managers

The above position is vacant at Head office reporting to the Assistant Control room Managers

The overall purpose of this position is basic control room duties including Managing of staff.

Minimum Requirements:
β€’ Grade 12
β€’ Grade A PSIRA (SOB) registered and accredited, with traceable references
β€’ Own reliable transport.
β€’ Fire Fighting trained.
β€’ First Aid trained.
β€’ Computer Literacy in MS Office, CCTV, etc
β€’ Strong organizational skills, as well as good interpersonal communication and liaison skills are essential.
β€’ Must be able to work under pressure and for extended hours as and when required (Strong ability to work shifts).
β€’ Work independently and within a team.
β€’ A minimum of two years’ experience in the security industry Control room
β€’ Fluent in English
β€’ No criminal record
β€’ Must be reliable and trustworthy

Key Performance Areas: (not totally inclusive):
β€’ Managing of the control room personnel in all aspects of the control room
β€’ Updating the incident register on a daily basis as well
β€’ Able to exercise and maintain discipline.

Other personality attributes:
β€’ Ability to meet strict deadlines.
β€’ Numerical accuracy.
β€’ High methodical working methods are required.
β€’ Attention to details.
β€’ Ability to liaise professionally with personnel at all levels.
β€’ Ability to work without supervision and under pressure.

Core Competencies:
β€’ Self-development
β€’ Communication skills
β€’ Customer focus
β€’ Team work

We reserve the right not to make an appointment to any advertised position.

Whilst preference is given to existing employees at all times and the choice made purely on merit, Historically Disadvantaged Candidates and Disabled Candidates are encouraged and supported in the FSG team.

Fidelity Security Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

E and OE

Frequently Asked Questions

Quick answers about Cleaning Staff Jobs

Q What is the 2026 national minimum wage for cleaning staff in South Africa without a matric certificate?
As per the Department of Employment and Labour, the national minimum wage for cleaning staff is R25.42 per hour from 1 March 2026. Employers must pay this rate for all hours worked including the first 45 hours per week with no exceptions for entry-level roles.
Q Which documents are required to apply for cleaning staff positions through the Department of Employment and Labour in 2026?
As per the Department of Employment and Labour, applicants need a valid South African ID, proof of address, and bank details uploaded to the ESSA system by 31 December 2025. No matric certificate or prior experience is mandatory for registration.
Q How many hours per week and days of annual leave apply to cleaning staff contracts in South Africa from 2026?
As per the Department of Employment and Labour, cleaning staff may work a maximum of 45 ordinary hours per week with at least 21 consecutive days of paid annual leave after 12 months of service. Overtime above 45 hours must be paid at 1.5 times the hourly rate.
Q What tax deductions apply to cleaning staff earning R25.42 per hour in South Africa in 2026?
As per the Department of Employment and Labour, cleaning staff earning below R95 750 per year pay zero income tax in the 2026 tax year. Employers must still deduct UIF at 1% of gross salary up to R177.12 per month.
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