Office Administrator & Receptionist
Company
Best Plumbers C C
Location
Pretoria
Via
via BeBee
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Job Description
Introduction
Best Plumbers is seeking a professional, organized, and customer-focused Office Administrator & Receptionist to join our team in Sinoville, Pretoria. The successful candidate will play a vital role in ensuring the smooth day-to-day operation of our office while delivering excellent customer service to our clients.
Duties & Responsibilities
• Answering incoming telephone calls and assisting customers professionally.
• Managing company email correspondence.
• Scheduling appointments and coordinating technician bookings.
• Capturing and maintaining accurate data and records.
• Preparing and processing invoices using Sage Pastel.
• Filing and managing company documentation.
• Providing general administrative support to management and staff.
• Delivering exceptional customer service and maintaining positive client relationships.
• Monday to Sunday: 07:00 – 16:30 (rostered schedule).
• After-hours standby duties required every second week.
Desired Experience & Qualification
• Matric Certificate (Grade 12).
• Minimum of 3 years' experience in an administrative and reception role.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Experience working with Sage Pastel.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational abilities.
• Ability to work effectively under pressure and manage multiple tasks.
• Strong problem-solving skills.
• Own reliable transport is essential.
Package & Remuneration
Salary negotiable and will be discussed with shortlisted candidates based on experience and qualifications.
Best Plumbers is seeking a professional, organized, and customer-focused Office Administrator & Receptionist to join our team in Sinoville, Pretoria. The successful candidate will play a vital role in ensuring the smooth day-to-day operation of our office while delivering excellent customer service to our clients.
Duties & Responsibilities
• Answering incoming telephone calls and assisting customers professionally.
• Managing company email correspondence.
• Scheduling appointments and coordinating technician bookings.
• Capturing and maintaining accurate data and records.
• Preparing and processing invoices using Sage Pastel.
• Filing and managing company documentation.
• Providing general administrative support to management and staff.
• Delivering exceptional customer service and maintaining positive client relationships.
• Monday to Sunday: 07:00 – 16:30 (rostered schedule).
• After-hours standby duties required every second week.
Desired Experience & Qualification
• Matric Certificate (Grade 12).
• Minimum of 3 years' experience in an administrative and reception role.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Experience working with Sage Pastel.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational abilities.
• Ability to work effectively under pressure and manage multiple tasks.
• Strong problem-solving skills.
• Own reliable transport is essential.
Package & Remuneration
Salary negotiable and will be discussed with shortlisted candidates based on experience and qualifications.
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the 2026 national minimum wage for cleaning staff in South Africa without a matric certificate?
As per the Department of Employment and Labour, the national minimum wage for cleaning staff is R25.42 per hour from 1 March 2026. Employers must pay this rate for all hours worked including the first 45 hours per week with no exceptions for entry-level roles.
Which documents are required to apply for cleaning staff positions through the Department of Employment and Labour in 2026?
As per the Department of Employment and Labour, applicants need a valid South African ID, proof of address, and bank details uploaded to the ESSA system by 31 December 2025. No matric certificate or prior experience is mandatory for registration.
How many hours per week and days of annual leave apply to cleaning staff contracts in South Africa from 2026?
As per the Department of Employment and Labour, cleaning staff may work a maximum of 45 ordinary hours per week with at least 21 consecutive days of paid annual leave after 12 months of service. Overtime above 45 hours must be paid at 1.5 times the hourly rate.
What tax deductions apply to cleaning staff earning R25.42 per hour in South Africa in 2026?
As per the Department of Employment and Labour, cleaning staff earning below R95 750 per year pay zero income tax in the 2026 tax year. Employers must still deduct UIF at 1% of gross salary up to R177.12 per month.
