CLEANING OPERATIONS MANAGER
Company
Workforce Staffing
Job Description
Introduction
We are seeking an experienced and results-driven Cleaning Operations Manager to oversee multi-site cleaning operations, ensure SLA compliance, maintain high service standards, manage client relationships, and drive operational efficiency and profitability.
Duties & Responsibilities
β’ Matric with relevant tertiary qualification and/or equivalent experience
β’ Minimum 5 yearsβ management experience within the cleaning industry
β’ Experience managing large teams and client portfolios
β’ Strong IR, OHS, operational, and financial management knowledge
β’ Valid driverβs license and own reliable vehicle
Desired Experience & Qualification
β’ Manage daily operations across multiple sites
β’ Ensure SLA compliance, quality service delivery, and client satisfaction
β’ Lead and support site management teams
β’ Conduct site inspections, audits, and client meetings
β’ Manage staffing, labour relations, performance, and training
β’ Control budgets, overtime, consumables, and operational costs
β’ Ensure compliance with company policies and health & safety regulations
β’ Identify business growth and contract retention opportunities
Competencies:
β’ Strong leadership and communication skills
β’ Client-centric and solutions-driven
β’ Ability to work under pressure
β’ Attention to detail and strong problem-solving ability
β’ Independent, adaptable, and performance-focused
Only suitably qualified candidates with relevant industry experience will be considered.