Dispatcher

Dispatcher


Company
Blackstorm Security
Location
Durban
Posted
19 days ago
Via
via BeBee

Job Description
Job description

Dispatcher – 8 Hour (Schedule Base)

Location: Pinetown, Durban

Job Type: Permanent

Shift: Day Shift (Monday-Sunday on Rotation Schedule (12:00-08:00 08:00-16:00 16:00-24:00)
About the Role

We are seeking a reliable and detail-oriented Dispatcher to manage daily guard operations for our area sites. This role is critical to ensuring smooth communication between guards, supervisors, and management while maintaining accurate scheduling and incident reporting.

If you’re organized, calm under pressure, and experienced with dispatching or security operations, we want to hear from you.

Key Responsibilities

Dispatch security guards to assigned sites and respond to call-offs

Monitor attendance, shift coverage, and late arrivals

Communicate clearly with guards, supervisors, and management

Maintain daily logs, incident reports, and shift records

Handle incoming calls and respond to operational issues promptly

Use scheduling systems, Teams/WhatsApp, and basic office tools

Escalate emergencies or compliance issues as required

Requirements

Previous dispatching experience (security, logistics, or similar preferred)

Strong communication and multitasking skills

Ability to stay calm and professional in high-pressure situations

Basic computer skills (email, spreadsheets, knowledge of scheduling software)

Reliable transportation and punctuality

Microsoft Exposure

Security industry experience is a plus, but not required

Schedule & Pay

Rotating Shifts (exact hours discussed during interview)

Competitive pay based on experience

Opportunities for growth within the company

Why Work With Us

Stable rotating-shift schedule
Supportive management team

Fast-paced, team-oriented environment
Job Type: Permeant Position

Work Location: Office Based

Job Type: Permanent

Pay: From R8 000,00 per month
Work Location: In person

Frequently Asked Questions

Quick answers about Cleaning Staff Jobs

Q What is the 2026 national minimum wage for cleaning staff in South Africa without a matric certificate?
As per the Department of Employment and Labour, the national minimum wage for cleaning staff is R25.42 per hour from 1 March 2026. Employers must pay this rate for all hours worked including the first 45 hours per week with no exceptions for entry-level roles.
Q Which documents are required to apply for cleaning staff positions through the Department of Employment and Labour in 2026?
As per the Department of Employment and Labour, applicants need a valid South African ID, proof of address, and bank details uploaded to the ESSA system by 31 December 2025. No matric certificate or prior experience is mandatory for registration.
Q How many hours per week and days of annual leave apply to cleaning staff contracts in South Africa from 2026?
As per the Department of Employment and Labour, cleaning staff may work a maximum of 45 ordinary hours per week with at least 21 consecutive days of paid annual leave after 12 months of service. Overtime above 45 hours must be paid at 1.5 times the hourly rate.
Q What tax deductions apply to cleaning staff earning R25.42 per hour in South Africa in 2026?
As per the Department of Employment and Labour, cleaning staff earning below R95 750 per year pay zero income tax in the 2026 tax year. Employers must still deduct UIF at 1% of gross salary up to R177.12 per month.
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