Residential Maintenance Technician/Plumber

Residential Maintenance Technician/Plumber


Company
WPD Management
Location
Chicago, IL
Job Type
Full-time
Salary
25–35 an hour
Posted
5 days ago
Via
Indeed

Job Description
Maintenance Technician Performance Profile

Mission For This Role:

The Maintenance Technician position with WPD management serves as one of the most essential roles assisting WPD in achieving, meeting, and exceeding high expectations in becoming the top property management company of choice in the South Side of Chicago. Here at WPD, we are committed to providing the highest level of management and maintenance services to both our residents and clients. The Maintenance Technician supports WPD in providing high quality maintenance services that contribute to the continued succeed of the maintenance department. In order to achieve success as a maintenance technician at WPD, the tech must demonstrate strong maintenance experience and knowledge, be open to learning and expanding his or her skill sets, be efficient at problem solving, and committed to customer service.

Objectives For the Role:

o During the first two weeks of this role, the maintenance technician will be fully trained on multiple processes and procedures that WPD follows to ensure standards and efficiency. This includes our software and applications such as Appfolio, T-sheets and Gmail. Training will then extend with an experienced team member in the typical day of a WPD maintenance technician.

o Within the first 3 months of this role, the maintenance technician will show full working knowledge in the functions of Appfolio, T-sheets and Gmail. The tech will also be completing work orders under 3 hours per work order on average with all work up to WPD quality standards. Technicians must also make sure to be available when on call for emergency situations.

o After the 6 months the maintenance tech will be challenged to perform specific maintenance projects such as various inspections and walk throughs while meeting certain goals in the maintenance departments. These goals include:

· Hours per work order- 2.5 hours or less

· Work orders per day- 4.0 or higher

· Emergency call percentage- 85% or above

o Additionally, the maintenance tech will be assigned to other maintenance responsibilities not centered towards their specific skill sets in order to expand their trade skills and become more versatile and more valuable to the maintenance department and the company.

Important Personal Competencies:

o Organized, the maintenance technician must be able to schedule and complete multiple work order tasks in a timely manner such as general maintenance, plumbing and electrical, provide great customer service skills, work independently, communicative effectively and constantly improve problem solving skills.

o Reliable, the maintenance technician is required to have reliable transportation as the tech may travel to several sites per day.

o Communication, the maintenance technician must have a reliable source of communication (a functioning smart phone). The technician must be a strong and versatile communicator and will communicate with multiple residents per day.

o Caring, At WPD our motto is Above all else care, we expect the technician to care about every situation, team member and resident to the point that all actions succeed from this root value.

o The maintenance technician must have their own tools to perform maintenance work. WPD has some tools, which can be used for certain work orders. Additionally, experience with the CHA or other forms of inspections are highly valuable.

Role Details:
• Full time position
• Pay will start at $25-$35 per hour.
• Benefits include PTO, health insurance, dental, vision, life insurance, 401k matching.

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

License/Certification:
• Driver's License (Required)

Work Location: In person

Frequently Asked Questions

Quick answers about Restaurant Jobs

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As per the U.S. Department of Labor, the federal minimum wage for restaurant workers is $7.25 per hour as of January 1 2026. Tipped employees receive a cash wage of $2.13 per hour with tips required to reach the full $7.25 minimum. Overtime pay at 1.5 times the rate applies after 40 hours in a workweek.
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As per the U.S. Department of Labor, non-exempt restaurant employees must receive overtime after 40 hours worked in a workweek during 2026. Employers must pay 1.5 times the regular rate for all hours over 40. Breaks of 30 minutes or more are not counted as working time if the employee is completely relieved of duties.
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As per U.S. Citizenship and Immigration Services, all new hires must complete Form I-9 by the end of their first day of work in 2026. Acceptable documents include a U.S. passport or green card combined with a driver's license. Employers must reverify work authorization before expiration of documents such as Employment Authorization Documents.
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As per the Internal Revenue Service, employers must withhold income tax, Social Security at 6.2 percent, and Medicare at 1.45 percent on all tips reported in 2026. Employees must report tips of $20 or more in a month to their employer by the 10th of the following month. Unreported tips are still subject to self-employment tax on Schedule SE.
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