Restaurant Operations Manager
Company
Black Walnut
Location
Houston, TX
Job Type
Full-time
Salary
60K–70K a year
Posted
1 day ago
Via
Glassdoor
Apply On
Job Description
The Operations Manager is a leader of each store's front of the house team and is focused on all operations of the front of the house as it applies to guest relations, food, vendor relations, personnel, cleanliness, and organization. The Operations Manager reports directly to the General Manager.
The Operations Manager at Black Walnut Cafe ensures that the front of the house operations meet expectations during a 50-55 hour work week. The Operations Manager is responsible for the store operations in the absence of the General Manager. They must maintain positive guest relations by ensuring proper personnel levels are met each shift, staff are prepared to meet every guest need and maintain spectacular restrooms and dining areas. Must manage security and shrinkage control, overall sanitation of dining room and personnel levels. Responsibilities include by are not limited to: guest relations, staff scheduling, inventory control, checking in orders, line check, prep lists, invoice processing including credits, working with other members of the management team.
Requirements:
• Maintain cleanliness and organization of the "cashier line"
• Place and receive orders during proper times
• Check product for our quality standards
• Maintain guest relations
• Visit every table once during meal
• Ensure all food pushed from kitchen meets expectations
• Maintain FOH staffing levels
• Shrink / security control
• Schedule writing
• Invoice Processing
• Training and proficiency of all FOH partners
• Ability to safely open and close the store
• Must have high personal standards
• Ability to lift and carry up to 50 lbs
• Ability to be on your feet for 10-14 hours
• Computer skills
• Conflict management
• Great people skills
• Organizational skills
• Effective time management skills
• Written and oral communication skills
• Sense of urgency
• Ability to deal with upset guests
• Quick thinker
• Perform well under stress
• Motivate the staff
• Ability to teach and develop partners
The Operations Manager at Black Walnut Cafe ensures that the front of the house operations meet expectations during a 50-55 hour work week. The Operations Manager is responsible for the store operations in the absence of the General Manager. They must maintain positive guest relations by ensuring proper personnel levels are met each shift, staff are prepared to meet every guest need and maintain spectacular restrooms and dining areas. Must manage security and shrinkage control, overall sanitation of dining room and personnel levels. Responsibilities include by are not limited to: guest relations, staff scheduling, inventory control, checking in orders, line check, prep lists, invoice processing including credits, working with other members of the management team.
Requirements:
• Maintain cleanliness and organization of the "cashier line"
• Place and receive orders during proper times
• Check product for our quality standards
• Maintain guest relations
• Visit every table once during meal
• Ensure all food pushed from kitchen meets expectations
• Maintain FOH staffing levels
• Shrink / security control
• Schedule writing
• Invoice Processing
• Training and proficiency of all FOH partners
• Ability to safely open and close the store
• Must have high personal standards
• Ability to lift and carry up to 50 lbs
• Ability to be on your feet for 10-14 hours
• Computer skills
• Conflict management
• Great people skills
• Organizational skills
• Effective time management skills
• Written and oral communication skills
• Sense of urgency
• Ability to deal with upset guests
• Quick thinker
• Perform well under stress
• Motivate the staff
• Ability to teach and develop partners
Frequently Asked Questions
Quick answers about Restaurant Jobs
What is the federal minimum wage for restaurant servers in the United States in 2026?
As per the U.S. Department of Labor, the federal minimum wage for restaurant workers is $7.25 per hour as of January 1 2026. Tipped employees receive a cash wage of $2.13 per hour with tips required to reach the full $7.25 minimum. Overtime pay at 1.5 times the rate applies after 40 hours in a workweek.
How many hours can restaurant workers legally work per week without overtime in the United States in 2026?
As per the U.S. Department of Labor, non-exempt restaurant employees must receive overtime after 40 hours worked in a workweek during 2026. Employers must pay 1.5 times the regular rate for all hours over 40. Breaks of 30 minutes or more are not counted as working time if the employee is completely relieved of duties.
What work authorization documents are required for non-citizens applying to restaurant jobs in the United States in 2026?
As per U.S. Citizenship and Immigration Services, all new hires must complete Form I-9 by the end of their first day of work in 2026. Acceptable documents include a U.S. passport or green card combined with a driver's license. Employers must reverify work authorization before expiration of documents such as Employment Authorization Documents.
What tax withholding applies to restaurant tips in the United States in 2026?
As per the Internal Revenue Service, employers must withhold income tax, Social Security at 6.2 percent, and Medicare at 1.45 percent on all tips reported in 2026. Employees must report tips of $20 or more in a month to their employer by the 10th of the following month. Unreported tips are still subject to self-employment tax on Schedule SE.
