Host - Iron Hill Brewery & Restaurant
Company
Rightlane
Location
Philadelphia, PA
Job Type
Full-time
Posted
4 days ago
Via
via ZipRecruiter
Apply On
Job Description
Host Job Description
Job Summary
The Host Team is responsible for creating a welcoming and organized experience for guests from the moment they arrive. Hosts greet guests, manage reservations and waitlists, and coordinate seating to ensure smooth and efficient service throughout the restaurant.
This role requires strong communication, organization, and attention to detail while working closely with servers, Server Assistants, bartenders, and management to maintain proper table flow and provide a positive guest experience.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Essential Responsibilities
Guest Service
• Greet guests promptly and warmly upon arrival
• Manage reservations, waitlists, and guest seating
• Escort guests to tables and provide menus when appropriate
• Provide accurate wait time estimates when necessary
• Thank guests as they depart and ensure a positive final impression
• Respond to guest questions or direct them to the appropriate staff member
Dining Room Management
• Maintain organized and balanced seating rotations among servers
• Monitor table availability and communicate with service staff regarding table readiness
• Coordinate seating to maintain efficient service flow
• Work with Server Assistants and servers to identify tables that are ready to be seated
• Communicate with management during high-volume periods to adjust seating strategy as needed
Communication & Team Support
• Communicate clearly with servers, bartenders, Server Assistants, and management
• Notify servers immediately when guests are seated in their sections
• Inform management of guest concerns or service issues
• Assist with maintaining an organized host stand and entrance area
• Support other front-of-house team members when needed
Operational Responsibilities
Opening Duties
• Prepare host stand and ensure all necessary materials are stocked
• Review reservations and large party bookings for the shift
• Confirm floor plan and server sections with management
• Ensure menus and host materials are organized and available
During Service
• Maintain accurate waitlists and reservations
• Monitor dining room flow and update wait times as needed
• Communicate with servers and Server Assistants regarding table turnover
• Assist guests waiting for tables and provide updates as needed
• Maintain a clean and organized host stand and entrance area
Closing Duties
• Ensure host stand is clean and organized
• Restock menus and host materials
• Confirm all reservations and waitlists are closed
• Communicate with management regarding any remaining tables or guest concerns
Physical Requirements
The physical demands listed below are representative of those required to perform the essential functions of this position.
• Ability to stand and walk for extended periods of time
• Ability to move quickly and safely in a fast-paced restaurant environment
• Ability to lift and carry items up to approximately 25 pounds when necessary
• Ability to reach, bend, and move throughout the restaurant
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Qualifications
• Strong customer service and communication skills
• Ability to remain organized in a fast-paced environment
• Ability to manage multiple tasks simultaneously
• Ability to work collaboratively with the entire front-of-house team
• Strong attention to detail and guest experience standards
• Ability to maintain a professional and welcoming demeanor with guests
Communication & Language Skills
• Ability to read, write, and communicate effectively in English
• Ability to follow verbal instructions and communicate clearly with team members and management
Job Summary
The Host Team is responsible for creating a welcoming and organized experience for guests from the moment they arrive. Hosts greet guests, manage reservations and waitlists, and coordinate seating to ensure smooth and efficient service throughout the restaurant.
This role requires strong communication, organization, and attention to detail while working closely with servers, Server Assistants, bartenders, and management to maintain proper table flow and provide a positive guest experience.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Essential Responsibilities
Guest Service
• Greet guests promptly and warmly upon arrival
• Manage reservations, waitlists, and guest seating
• Escort guests to tables and provide menus when appropriate
• Provide accurate wait time estimates when necessary
• Thank guests as they depart and ensure a positive final impression
• Respond to guest questions or direct them to the appropriate staff member
Dining Room Management
• Maintain organized and balanced seating rotations among servers
• Monitor table availability and communicate with service staff regarding table readiness
• Coordinate seating to maintain efficient service flow
• Work with Server Assistants and servers to identify tables that are ready to be seated
• Communicate with management during high-volume periods to adjust seating strategy as needed
Communication & Team Support
• Communicate clearly with servers, bartenders, Server Assistants, and management
• Notify servers immediately when guests are seated in their sections
• Inform management of guest concerns or service issues
• Assist with maintaining an organized host stand and entrance area
• Support other front-of-house team members when needed
Operational Responsibilities
Opening Duties
• Prepare host stand and ensure all necessary materials are stocked
• Review reservations and large party bookings for the shift
• Confirm floor plan and server sections with management
• Ensure menus and host materials are organized and available
During Service
• Maintain accurate waitlists and reservations
• Monitor dining room flow and update wait times as needed
• Communicate with servers and Server Assistants regarding table turnover
• Assist guests waiting for tables and provide updates as needed
• Maintain a clean and organized host stand and entrance area
Closing Duties
• Ensure host stand is clean and organized
• Restock menus and host materials
• Confirm all reservations and waitlists are closed
• Communicate with management regarding any remaining tables or guest concerns
Physical Requirements
The physical demands listed below are representative of those required to perform the essential functions of this position.
• Ability to stand and walk for extended periods of time
• Ability to move quickly and safely in a fast-paced restaurant environment
• Ability to lift and carry items up to approximately 25 pounds when necessary
• Ability to reach, bend, and move throughout the restaurant
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Qualifications
• Strong customer service and communication skills
• Ability to remain organized in a fast-paced environment
• Ability to manage multiple tasks simultaneously
• Ability to work collaboratively with the entire front-of-house team
• Strong attention to detail and guest experience standards
• Ability to maintain a professional and welcoming demeanor with guests
Communication & Language Skills
• Ability to read, write, and communicate effectively in English
• Ability to follow verbal instructions and communicate clearly with team members and management
Frequently Asked Questions
Quick answers about Restaurant Jobs
What is the federal minimum wage for restaurant servers in the United States in 2026?
As per the U.S. Department of Labor, the federal minimum wage for restaurant workers is $7.25 per hour as of January 1 2026. Tipped employees receive a cash wage of $2.13 per hour with tips required to reach the full $7.25 minimum. Overtime pay at 1.5 times the rate applies after 40 hours in a workweek.
How many hours can restaurant workers legally work per week without overtime in the United States in 2026?
As per the U.S. Department of Labor, non-exempt restaurant employees must receive overtime after 40 hours worked in a workweek during 2026. Employers must pay 1.5 times the regular rate for all hours over 40. Breaks of 30 minutes or more are not counted as working time if the employee is completely relieved of duties.
What work authorization documents are required for non-citizens applying to restaurant jobs in the United States in 2026?
As per U.S. Citizenship and Immigration Services, all new hires must complete Form I-9 by the end of their first day of work in 2026. Acceptable documents include a U.S. passport or green card combined with a driver's license. Employers must reverify work authorization before expiration of documents such as Employment Authorization Documents.
What tax withholding applies to restaurant tips in the United States in 2026?
As per the Internal Revenue Service, employers must withhold income tax, Social Security at 6.2 percent, and Medicare at 1.45 percent on all tips reported in 2026. Employees must report tips of $20 or more in a month to their employer by the 10th of the following month. Unreported tips are still subject to self-employment tax on Schedule SE.
