Outdoor Plaza Security Supervisor

Outdoor Plaza Security Supervisor


Company
Quality Protection Services (QPS)
Location
New York, NY
Job Type
Full-time
Posted
2 hours ago
Via
via LinkedIn
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Job Description
Position Overview:

We are seeking an experienced and professional Outdoor Plaza & Perimeter Security Supervisor to oversee daily security operations within a privately owned public space (POPS) and all outdoor areas contiguous to the commercial building, including sidewalks, entryways, and surrounding perimeter zones. This role is responsible for supervising security personnel, ensuring a safe and welcoming environment, and enforcing site-specific rules and regulations.

Preference will be given to candidates with prior law enforcement supervisory experience, particularly retired NYPD supervisors.

This position reports to the Director of Security

Key Responsibilities:
β€’ Confer daily with the Director of Security and brief on conditions and observations.
β€’ Supervise and direct outdoor security staff assigned to the plaza and all contiguous exterior areas
β€’ Monitor activity within the plaza, sidewalks, and building perimeter to ensure safety and compliance
β€’ Enforce rules and regulations of the privately owned public space (POPS) and adjacent outdoor areas in a fair and consistent manner
β€’ Maintain outdoor high-visibility presence to deter unwanted or unsafe behavior
β€’ Respond to incidents, disturbances, and emergencies in a calm and professional manner
β€’ Coordinate with building management and local authorities when necessary
β€’ Ensure regular patrols are conducted of all exterior zones, plaza’s, including entrances, exits, and surrounding areas
β€’ Prepare detailed incident reports and daily activity logs
β€’ Train, mentor, and evaluate security personnel
β€’ Ensure all posts are properly staffed and officers are trained and performing assigned duties
β€’ Make recommendations on deployment and tactics
β€’ Establish relations with local NYPD resources as well as adjoining Business Improvement Districts (e.g. Garment District BID)
β€’ Ensure all Outdoor Security Officers are properly attired and look professional

Qualifications:
β€’ Prior supervisory experience in security, law enforcement, or related field required
β€’ Proven ability to engage professionally with individuals in vulnerable or high-stress situations, including those experiencing homelessness, mental health challenges, or substance-related impairment, and to safely de-escalate agitated or aggressive behavior
β€’ Retired NYPD supervisor (Sergeant or above) strongly preferred
β€’ Strong knowledge of public safety practices and conflict resolution
β€’ Excellent communication and leadership skills
β€’ Ability to handle high-pressure situations with sound judgment
β€’ Familiarity with NYC privately owned public space (POPS) regulations is a plus
β€’ Valid NY State Security Guard License (or ability to obtain)
β€’ CPR/AED/First Aid certification preferred

Physical Requirements:
β€’ Ability to stand and walk for extended periods
β€’ Ability to work outdoors in varying weather conditions

Schedule: Full-Time (3:30 pm to 11:30 pm, Monday to Friday)

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