Best Bar in the City Wants You - Operations Manager
Company
MONEYGUN
Location
Chicago, IL
Job Type
Full-time
Salary
70K–80K a year
Posted
2 days ago
Via
via Culinary Agents
Job Description
About Us:
16 On Center Chicago owns and operates several live music venues, third-party production, restaurants, bars, and food halls across Chicago and New York. Join the team of one of the country's leading independent promoters.
Our most effective service to our community comes from a team with a diverse mix of minds, backgrounds, and experiences. 16 On Center actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment, without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic information, neurodiversity, disability, veteran status, or any other characteristic protected by law.
Position Summary
As the Service Operations Manager at Moneygun, you are responsible for ensuring service and hospitality are running smoothly across all areas of the operation. This role serves as a direct supervisor and key resource for the bar, kitchen, and security teams, providing guidance and hands-on support as needed. You are consistently present on the floor during service, using the company’s mission and guiding principles to inform decisions and help shape team culture. You also partner with the General Manager, 16OC Beverage Director, and shared services team to support event programming and activations.
Additional Responsibilities Include but Are Not Limited To:
Leadership
• Act as a standard bearer for the Moneygun brand, serving as the host of the party during service and ensuring all hourly staff reflect the same FOH “hospitotally” and level of service
• Maintain a consistent, professional presence as a leader for the team
• Partner with the GM and AGM to execute regular training sessions to build the service team’s knowledge and skill set
• Maintain clear communication across kitchen, bar prep, security, and FOH teams to ensure smooth service execution
Financials / Partnerships
• Support and build relationships with brand partners and distributors
• Collaborate on activations and partnerships that drive guest engagement and revenue
Operations
• Lead shifts as Manager on Duty (MOD) 3–5 times per week, including a mix of opening and closing shifts, ensuring strong execution and timely resolution of issues
• Support the GM with scheduling, ensuring schedules are posted at least two weeks in advance
• Maintain and update SOPs and operational documents as needed
• Ensure efficient and consistent opening and closing procedures, with clear ownership across the team
• Oversee cleanliness and organization across all FOH and BOH spaces
• Attend weekly manager meetings and follow through on assigned action items
• Execute beverage activations and partnerships, including holidays, menu features, and special events
• Identify opportunities for improvement and drive initiatives through to completion
About You
• 3+ years of experience managing people in a hospitality environment
• Experience working floor service and leading shifts as Manager on Duty (MOD) in a bar or restaurant setting
• Availability to work nights and weekends, including MOD shifts
• Strong interest in building community within teams and creating a positive guest experience
• Experience hiring, training, and developing team members
• Experience creating and maintaining SOPs across bar operations
• Familiarity with Toast POS is a plus, but not required
• Ability to stand and walk for extended periods of time
• Ability to lift and carry up to 25–50 lbs as needed
• Comfortable working in a fast-paced, high-volume environment, including late nights and loud settings
Position Details & Benefits
• Job Type: Full-time, Exempt
• Compensation: $70,000 - $80,000
• Benefits: Health insurance with employer contribution; voluntary dental, vision, short-term
• disability, accident, and hospital coverage; employer-paid life insurance; voluntary life insurance; 401(k) retirement plan with company match; paid parental leave after 1 year of service; Transit benefits through a pre-tax payroll deduction program; unlimited PTO
• Dining discounts at 16 On Center properties and complimentary or discounted tickets to shows at 16 On Center venues, including Salt Shed, Thalia Hall, SPACE, and Empty Bottle, subject to availability.
16 On Center Chicago owns and operates several live music venues, third-party production, restaurants, bars, and food halls across Chicago and New York. Join the team of one of the country's leading independent promoters.
Our most effective service to our community comes from a team with a diverse mix of minds, backgrounds, and experiences. 16 On Center actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment, without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic information, neurodiversity, disability, veteran status, or any other characteristic protected by law.
Position Summary
As the Service Operations Manager at Moneygun, you are responsible for ensuring service and hospitality are running smoothly across all areas of the operation. This role serves as a direct supervisor and key resource for the bar, kitchen, and security teams, providing guidance and hands-on support as needed. You are consistently present on the floor during service, using the company’s mission and guiding principles to inform decisions and help shape team culture. You also partner with the General Manager, 16OC Beverage Director, and shared services team to support event programming and activations.
Additional Responsibilities Include but Are Not Limited To:
Leadership
• Act as a standard bearer for the Moneygun brand, serving as the host of the party during service and ensuring all hourly staff reflect the same FOH “hospitotally” and level of service
• Maintain a consistent, professional presence as a leader for the team
• Partner with the GM and AGM to execute regular training sessions to build the service team’s knowledge and skill set
• Maintain clear communication across kitchen, bar prep, security, and FOH teams to ensure smooth service execution
Financials / Partnerships
• Support and build relationships with brand partners and distributors
• Collaborate on activations and partnerships that drive guest engagement and revenue
Operations
• Lead shifts as Manager on Duty (MOD) 3–5 times per week, including a mix of opening and closing shifts, ensuring strong execution and timely resolution of issues
• Support the GM with scheduling, ensuring schedules are posted at least two weeks in advance
• Maintain and update SOPs and operational documents as needed
• Ensure efficient and consistent opening and closing procedures, with clear ownership across the team
• Oversee cleanliness and organization across all FOH and BOH spaces
• Attend weekly manager meetings and follow through on assigned action items
• Execute beverage activations and partnerships, including holidays, menu features, and special events
• Identify opportunities for improvement and drive initiatives through to completion
About You
• 3+ years of experience managing people in a hospitality environment
• Experience working floor service and leading shifts as Manager on Duty (MOD) in a bar or restaurant setting
• Availability to work nights and weekends, including MOD shifts
• Strong interest in building community within teams and creating a positive guest experience
• Experience hiring, training, and developing team members
• Experience creating and maintaining SOPs across bar operations
• Familiarity with Toast POS is a plus, but not required
• Ability to stand and walk for extended periods of time
• Ability to lift and carry up to 25–50 lbs as needed
• Comfortable working in a fast-paced, high-volume environment, including late nights and loud settings
Position Details & Benefits
• Job Type: Full-time, Exempt
• Compensation: $70,000 - $80,000
• Benefits: Health insurance with employer contribution; voluntary dental, vision, short-term
• disability, accident, and hospital coverage; employer-paid life insurance; voluntary life insurance; 401(k) retirement plan with company match; paid parental leave after 1 year of service; Transit benefits through a pre-tax payroll deduction program; unlimited PTO
• Dining discounts at 16 On Center properties and complimentary or discounted tickets to shows at 16 On Center venues, including Salt Shed, Thalia Hall, SPACE, and Empty Bottle, subject to availability.
Frequently Asked Questions
Quick answers about Packing Jobs
What is the minimum wage for Packing Jobs in the United States?
As per the U.S. Department of Labor, the minimum wage for packing jobs in the United States is $7.25 per hour as of 2026. Non-exempt packing workers must receive overtime compensation at 1.5 times their regular rate for all hours worked beyond 40 in a workweek.
What are the required working hours, overtime rules, and leave benefits for packing jobs in the United States?
The Fair Labor Standards Act mandates a 40-hour workweek for packing jobs, with mandatory overtime pay after 40 hours as of 2026. Eligible employees receive up to 12 weeks of unpaid, job-protected leave under the Family and Medical Leave Act after completing 12 months of service with their employer.
What tax withholdings apply to packing job wages in the United States?
Packing job employees must have 6.2 percent Social Security tax and 1.45 percent Medicare tax withheld from wages under FICA as of 2026. Employers also withhold federal income tax based on IRS Publication 15 tables, with an additional 0.9 percent Medicare surtax applying to wages over $200,000 for single filers.
What visa or work permit requirements apply to non-citizens seeking packing jobs in the United States?
Non-citizens must obtain employment authorization through USCIS before starting packing jobs, typically via H-2B temporary non-agricultural worker visas with a 2026 annual cap of 66,000. Employers must file Form I-129 and demonstrate no qualified U.S. workers are available.
