Security Guard Customer Care Patrol

Security Guard Customer Care Patrol


Company
Allied Universal
Location
New York, NY
Job Type
Full-time
Salary
20 an hour
Posted
11 hours ago
Via
via LinkedIn

Job Description
Overview

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Guard Customer Care Patrol in New York, NY, you will serve and safeguard clients in a range of industries such as Education, and more. Join Allied Universal as an Unarmed Patrol Officer at a dynamic education location, where you will conduct routine patrols, remain visible to help discourage security-related incidents, and deliver outstanding customer service and communication. In this people-first role, you will support students, staff, and visitors with integrity, teamwork, and a reliable presence while contributing to a caring and innovative environment.

Position Type: Full Time

Pay Rate: $20.35 / Hour

Job Schedule

DayTimeMon07:00 AM - 03:00 PMTue07:00 AM - 03:00 PMWed07:00 AM - 03:00 PMFri07:00 AM - 03:00 PMSat07:00 AM - 03:00 PM

What You'll Do
• Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at an educational location.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner while following campus protocols and reporting requirements.
• Conduct regular and random patrols of buildings, common areas, entrances, walkways, and perimeter locations to help to deter unauthorized activity.
• Monitor access points and observe student, staff, and visitor activity to help to deter trespassing, policy violations, and/or suspicious behavior.
• Document observations, incidents, and unusual activity, and communicate with supervisors, campus personnel, and/or first responders as needed.

Minimum Requirements
• Be at least 21 years of age.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us
• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1597851

Frequently Asked Questions

Quick answers about Cleaning Staff Jobs

Q What is the federal minimum wage for cleaning staff jobs in the United States in 2026?
As per the U.S. Department of Labor, the minimum wage for cleaning staff jobs in United States is $7.25 per hour as of 2026. Overtime must be paid at 1.5 times the regular rate after 40 hours in a workweek under the Fair Labor Standards Act.
Q Do cleaning staff jobs in the United States require a work visa for non-citizens in 2026?
As per U.S. Citizenship and Immigration Services, non-citizens seeking cleaning staff jobs require an approved employment visa such as H-2B before starting work in 2026. Employers must file Form I-129 and obtain a labor certification from the Department of Labor first.
Q What education or experience is required to qualify for cleaning staff jobs in the United States?
As per the U.S. Department of Labor, no formal education or prior experience is required for entry-level cleaning staff positions as of 2026. Workers must be at least 16 years old and pass any required background checks for certain facilities.
Q What documents are needed to apply for cleaning staff jobs through official U.S. channels in 2026?
As per the U.S. Department of Labor, applicants need a completed I-9 form, Social Security card, and valid photo ID to start cleaning staff employment in 2026. Job applications typically require a resume listing any prior work history.
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