Operation Supervisor
Company
Ninja
Location
Riyadh
Job Type
Full-time
Posted
1 day ago
Via
via GulfTalent.com
Apply On
Job Description
Description
We are looking for a proactive and results-driven operations supervisor to oversee daily delivery operations and lead driver performance. The ideal candidate will ensure operational efficiency, maintain high service standards, and drive continuous improvement across all delivery activities.
Responsibilities:
• Supervise daily driver operations and ensure compliance with company standards.
• Monitor and analyze KPIs such as orders per shift, on-time delivery, and customer satisfaction.
• Manage driver performance, implement improvement plans, and recognize top performers.
• Plan and assign shifts while ensuring full route coverage and smooth handovers.
• Coordinate with dispatch to optimize driver allocation and operational efficiency.
• Provide coaching, support, and resolve operational issues and escalations.
• Ensure compliance with safety, policies, and branding standards.
• Prepare performance reports and collaborate with internal teams to improve service quality.
Requirements
• Minimum 3+ years of experience in delivery operations or a supervisory role.
• Strong ability to monitor KPIs and drive operational efficiency.
• Proven leadership, team management, and coordination skills.
• Proficiency in delivery management systems and operational software.
• Bachelor’s degree in business, logistics, or related field preferred.
• Valid driver’s license.
Benefits
• Be part of a fast-paced, impact-driven environment.
• Opportunity to grow into advanced support or quality-focused roles.
• Work closely with cross-functional teams to improve partner experience.
We are looking for a proactive and results-driven operations supervisor to oversee daily delivery operations and lead driver performance. The ideal candidate will ensure operational efficiency, maintain high service standards, and drive continuous improvement across all delivery activities.
Responsibilities:
• Supervise daily driver operations and ensure compliance with company standards.
• Monitor and analyze KPIs such as orders per shift, on-time delivery, and customer satisfaction.
• Manage driver performance, implement improvement plans, and recognize top performers.
• Plan and assign shifts while ensuring full route coverage and smooth handovers.
• Coordinate with dispatch to optimize driver allocation and operational efficiency.
• Provide coaching, support, and resolve operational issues and escalations.
• Ensure compliance with safety, policies, and branding standards.
• Prepare performance reports and collaborate with internal teams to improve service quality.
Requirements
• Minimum 3+ years of experience in delivery operations or a supervisory role.
• Strong ability to monitor KPIs and drive operational efficiency.
• Proven leadership, team management, and coordination skills.
• Proficiency in delivery management systems and operational software.
• Bachelor’s degree in business, logistics, or related field preferred.
• Valid driver’s license.
Benefits
• Be part of a fast-paced, impact-driven environment.
• Opportunity to grow into advanced support or quality-focused roles.
• Work closely with cross-functional teams to improve partner experience.
Frequently Asked Questions
Quick answers about Security Guard Jobs
What is the minimum wage for Security Guard Jobs in Saudi Arabia?
As per the Ministry of Human Resources and Social Development, the minimum wage for security guard roles in Saudi Arabia is 4000 SAR per month for Saudi nationals as of 2026. Expatriate security guards must receive at least 3000 SAR monthly plus accommodation allowance of 500 SAR. Overtime after 8 hours daily is paid at 1.5 times the hourly rate.
What visa requirements apply for expatriates seeking Security Guard Jobs in Saudi Arabia in 2026?
As per the Ministry of Human Resources and Social Development, expatriates need a valid work visa sponsored by a licensed security company under the Nitaqat system as of 2026. The visa requires a valid passport, medical fitness certificate, and security clearance from the General Directorate of Public Security. Processing takes 30-45 days with fees of 2000 SAR.
What education and experience are required for Security Guard Jobs in Saudi Arabia?
As per the Ministry of Human Resources and Social Development, applicants need a high school certificate plus 2 years of security experience or completion of a 40-hour approved training course as of 2026. Saudi nationals must hold a valid security guard license from the Saudi Standards, Metrology and Quality Organization.
What documents are needed to apply for Security Guard Jobs in Saudi Arabia?
As per the Ministry of Human Resources and Social Development, required documents include national ID or iqama, attested educational certificates, experience letters, medical report from approved centers, and a valid driving license for mobile patrol roles as of 2026. Applications must be submitted via the Qiwa platform.
