Housekeeping with Guest Relations Background

Housekeeping with Guest Relations Background


Company
RVC Management Corporation
Location
Cebu City, Cebu
Job Type
Full-time
Posted
7 days ago
Via
via Mynimo
Apply On

Job Description
RVC MANAGEMENT CORPORATION

Is currently looking for:

HOUSEKEEPING WITH GUEST RELATIONS BACKGROUND

Job Summary

The Housekeeping Staff is responsible for maintaining the cleanliness, sanitation, and overall presentation of rooms, villas, and common areas while also providing excellent guest assistance and hospitality service. The role requires attention to detail, professionalism, and the ability to handle guest concerns and requests efficiently to ensure a positive guest experience

Scope of Work / Duties and Responsibilities:
• Clean and prepare bedrooms of villas, pavilion kitchens, and common areas according to company cleanliness and sanitation standards.
• Replace linens, towels, toiletries, and guest amenities regularly and ensure all items are complete before guest arrival.
• Inspect rooms and facilities to ensure cleanliness, functionality, and readiness for check-in.
• Assist guests courteously with inquiries, requests, and concerns, and coordinate with management when necessary.
• Report maintenance issues, damages, missing items, or safety concerns immediately.
• Maintain proper handling and storage of cleaning equipment, linens, and housekeeping supplies.
• Monitor inventory of housekeeping items and report shortages for replenishment.
• Support guest check-in and check-out preparation by ensuring rooms are fully ready on time.
• Handle lost and found items following company procedures.
• Maintain professionalism, proper grooming, and excellent customer service at all times.
• Ensure compliance with company policies, hygiene standards, safety protocols, and barangay/community regulations.
• Assist in other operational duties assigned by management to support smooth daily operations.

Qualifications:
• Preferably with experience in housekeeping, hospitality, hotel, resort, airbnb, or villa operations.
• Having a background in guest relations or customer service is an advantage.
• Physically fit and able to perform cleaning and lifting tasks.
• Detail-oriented, organized, and reliable.
• Good communication and interpersonal skills.
• Honest, hardworking, and able to work with minimal supervision.
• Willing to work flexible schedules, weekends, and holidays if needed.
• Able to communicate in English fluently

Key Skills:
• Housekeeping Operations
• Guest Relations
• Customer Service
• Attention to Detail
• Time Management
• Cleaning and Sanitation
• Communication Skills
• Teamwork and Hospitality

Frequently Asked Questions

Quick answers about Plumber Jobs

Q What is the daily minimum wage for plumbers in Metro Manila as of January 2026?
As per the Department of Labor and Employment, the minimum wage for plumbers in the National Capital Region is PHP 645 per day as of Wage Order NCR-25 effective January 2026. This applies to non-agricultural workers including skilled trades with an additional PHP 50 night shift differential for work between 10 PM and 6 AM. Overtime is paid at 125% of the daily rate for the first 8 hours beyond regular time.
Q What TESDA certification and experience are required to qualify for plumber jobs in the Philippines?
As per the Department of Labor and Employment, applicants must hold a TESDA National Certificate II in Plumbing NC II plus at least 1 year of documented work experience verified through employment certificates. Workers without NC II must complete a 156-hour training program before employment in regulated construction sites.
Q Which government documents are mandatory when applying for plumber positions through DOLE-accredited agencies?
As per the Department of Labor and Employment, applicants must submit a valid NBI clearance issued within 6 months, SSS UMID card, PhilHealth ID, and Pag-IBIG MDF, along with the TESDA NC II certificate. All documents must be original or certified true copies dated no earlier than 2025 for 2026 job applications.
Q How many hours per week and paid leave days are standard for plumbers under Philippine labor law in 2026?
As per the Department of Labor and Employment, plumbers work a maximum of 48 hours per week with at least 1 rest day, and are entitled to 5 days of service incentive leave after 1 year of service plus 105 days of maternity leave or 7 days of paternity leave. Sick leave is covered under SSS benefits at 90% of average daily salary credit.
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