Operations Officer - Security

Operations Officer - Security


Company
Goldenhand Management
Location
Cebu City, Cebu
Job Type
Full-time
Via
via BeBee
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Job Description
Operations Officer – 51st Security Agency

Job Summary:

The Operations Officer is responsible for overseeing daily security operations, ensuring proper deployment of guards, maintaining client satisfaction, and enforcing company policies and standards. This role serves as the key link between management, field personnel, and clients.
Key Responsibilities:
β€’ Supervise and monitor daily deployment of security personnel across assigned sites
β€’ Ensure all guards are complete, on time, and properly equipped
β€’ Conduct regular site inspections and spot checks
β€’ Address client concerns and ensure service satisfaction
β€’ Prepare and submit incident reports, daily logs, and operational updates
β€’ Coordinate with HR for staffing requirements, replacements, and disciplinary actions
β€’ Ensure compliance with company policies and security protocols
β€’ Investigate incidents, security breaches, and submit recommendations
β€’ Manage scheduling, relievers, and emergency deployments
β€’ Maintain strong communication with clients and internal teams

Qualifications:
β€’ Bachelor’s degree in Criminology, Security Management, or related field
β€’ Preferably with security agency or law enforcement experience
β€’ Strong leadership and problem-solving skills
β€’ Excellent communication and client-handling ability
β€’ Willing to work on flexible hours and handle field operations
β€’ Knowledge of security protocols, incident handling, and reporting

Key Skills:
β€’ Operations management
β€’ Leadership and team supervision
β€’ Crisis and incident handling
β€’ Client relationship management
β€’ Reporting and documentation

Job Type: Full-time
Pay: Php18,000.00 - Php25,000.00 per month
Benefits
β€’ Company events
β€’ Opportunities for promotion

Work Location: In person

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As per the Department of Labor and Employment, the minimum wage for drivers in the National Capital Region is PHP 645 per day effective January 2026. This includes the PHP 37.50 COLA integrated into the basic rate, with overtime at 125% after eight hours. Night shift differential adds 10% for work between 10 PM and 6 AM.
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As per the Department of Labor and Employment, drivers are limited to eight hours per day and 48 hours per week with mandatory one-hour meal breaks. They receive five days service incentive leave after one year plus 13th-month pay by December 24, 2026.
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