Hmd Trucking Driver Relations Specialist (San Andrés Cholula)
Company
Link-Worldwide
Location
Puebla
Job Type
Full-time
Posted
2 days ago
Via
via WhatJobs
Apply On
Job Description
About Us
With over 20 years of experience, HMD Trucking Inc is one of the fastest-growing trucking companies in the Chicagoland area utilizing over 500+ power units and 900+ trailers.
The company's aggressive sales approach and the quality of service are the basis for our strong reputation as a valuable leader in the industry.
Essential Job Functions
Conduct new hire check in calls at 7, 30, 60 and 90 days.
Assist with driver's issues reported by drivers and dispatchers and support operations management with solving.
Identify drivers who are potential retention issues and keep in close contact to correct their situation.
Proactively call drivers to identify any potential problems/obtain general feedback.
Conduct Exit Interviews for resigning drivers and identify opportunities for retention.
Build genuine rapport with drivers.
Assist with booking travel for drivers when applicable.
Preferred Experience
Minimum of 1 year experience in a customer service related role.
Experience in Trucking/Logistics is preferred but not required.
Benefits
Full Private Health Insurance.
Fun and energetic work environment.
Paid PTO.
US Based Company.
Comfortable new office in Puebla (Cumbre Abanza Tower).
Working Hours
Monday to Friday (Schedule to be confirmed).
Pay
$18,****** - $20,****** per month.
Location
On-site work only.
• ****, San Andrés Cholula, Pue.
Reliable commute or planning to relocate before starting work (required).
Experience
Working / Human Resources: 1 year (required).
Customer Service: 1 year (required).
Trucking: 1 year (required).
Language
Fluent conversation skills in English is a must.
English (required).
#J-*****-Ljbffr
With over 20 years of experience, HMD Trucking Inc is one of the fastest-growing trucking companies in the Chicagoland area utilizing over 500+ power units and 900+ trailers.
The company's aggressive sales approach and the quality of service are the basis for our strong reputation as a valuable leader in the industry.
Essential Job Functions
Conduct new hire check in calls at 7, 30, 60 and 90 days.
Assist with driver's issues reported by drivers and dispatchers and support operations management with solving.
Identify drivers who are potential retention issues and keep in close contact to correct their situation.
Proactively call drivers to identify any potential problems/obtain general feedback.
Conduct Exit Interviews for resigning drivers and identify opportunities for retention.
Build genuine rapport with drivers.
Assist with booking travel for drivers when applicable.
Preferred Experience
Minimum of 1 year experience in a customer service related role.
Experience in Trucking/Logistics is preferred but not required.
Benefits
Full Private Health Insurance.
Fun and energetic work environment.
Paid PTO.
US Based Company.
Comfortable new office in Puebla (Cumbre Abanza Tower).
Working Hours
Monday to Friday (Schedule to be confirmed).
Pay
$18,****** - $20,****** per month.
Location
On-site work only.
• ****, San Andrés Cholula, Pue.
Reliable commute or planning to relocate before starting work (required).
Experience
Working / Human Resources: 1 year (required).
Customer Service: 1 year (required).
Trucking: 1 year (required).
Language
Fluent conversation skills in English is a must.
English (required).
#J-*****-Ljbffr
Frequently Asked Questions
Quick answers about Driver Jobs
What is the minimum daily wage for professional drivers in Mexico as of 2026?
As per the Secretaría del Trabajo y Previsión Social, the minimum wage for drivers in Mexico is 374.89 MXN per day in the Northern Border Free Zone and 248.93 MXN per day in the rest of the country as of January 1 2026. Overtime must be paid at double rate after 8 hours daily. This applies to all commercial driver roles under federal jurisdiction.
What license and experience are required to apply for truck driver jobs in Mexico?
As per the Secretaría del Trabajo y Previsión Social, applicants need a valid Licencia de Conducir Federal Type C or E plus at least 2 years of documented driving experience for vehicles over 3.5 tons. No formal education beyond secondary school is mandated but a clean driving record from the last 5 years is required.
Which documents are needed to apply for a driver position through official Mexican labor channels?
As per the Secretaría del Trabajo y Previsión Social, the required documents include CURP, official ID, proof of address, current medical certificate from IMSS, and the federal driver's license. Applications must be submitted via the Portal del Empleo before March 31 2026 for federal contractor roles.
What are the legal working hours and annual leave for drivers in Mexico in 2026?
As per the Secretaría del Trabajo y Previsión Social, drivers may work a maximum of 8 hours per day and 48 hours per week with mandatory 30-minute rest every 4 hours on the road. Full-time drivers receive 12 days of paid annual leave after the first year plus 25% vacation premium.
